Account administration

Change your details:

  • Account Authority
  • Address
  • Bank Account
  • Signatories
  • Trading Name

 

Ask for Assistance:

  • Make a general enquiry/ maintenance request

 

Get new/ change hardware:

  • Additional ANZ Terminal request
  • Return ANZ Terminal request

Approve an additional Merchant:

  • As a Primary Merchant you can use this form to authorise a Secondary Merchant  to use your Electronic Terminal(s) and related Hardware

Transaction Management:

  • Fee enquiries
  • Settlement Transfer request
  • Statement request
  • Trace request
  • Transaction Listing
  • Request to re-process a transaction that has been approved and you have not received your funds  and you require a letter to be sent to the cardholder

 

American Express (AMEX)/Diners request

  • Accept AMEX and or Diners cards

Secure Internet Site Declaration (SISD)

  • Secure Internet Site declaration (SISD) form
  • How to complete the Secure Internet Site Declaration (SISD) form

 

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