Signing up for Personal Internet Banking

If you are an existing customer

You can sign up for Personal Internet Banking in the following ways

Enquire online icon Enquiry Form

Mailing address icon Robinson Road P.O. Box 493
Singapore 900943
      Attn: Consumer Operations Delivery Channels.

For more information,

Telephone icon Call our 24-Hour Customer Service at +1800 269 2269 or (from overseas)
 

Telephone icon Call our 24-Hour Customer Service at +1800 269 2269 or +(65) 6269 2269 overseas to request for an application to be faxed to you.

Enquire online icon Enquire for an application form to be sent via email, mail or fax.

The completed form can be returned to us via mail or handed in at any of our branches.

Upon receipt of your completed form, within a few business days we will mail you.

A welcome letter, which will provide you with details on the collection of your very own Dynamic Security Password (DSP)*.

Your PIN Mailer containing

* If you had applied for Personal Internet Banking personally at any of our branches, your Dynamic Security Password (DSP device) would have been issued to you.

Closing your Personal Internet Banking account

Please send in a written request for the closure of your Personal Internet Banking account. You may also print out and submit the 24-Hour Banking Personal Preference Form to us. This form is also available at our branches.

Upon verification, a letter will be sent to inform you of the closure of your Personal Internet Banking account. You will be requested to return the Dynamic Security Password (DSP) device at any of our branches. Kindly note that DSP device must be returned to the Bank within 14 days upon receipt of the Bank’s acknowledgement letter. Otherwise, a fee is applicable.

Mailing address icon You can mail your request to

401 Commonwealth Drive
#05-03/05 Haw Par Technocentre
Singapore 149598
Attention: Delivery Channel Operations.

You need Adobe Reader to view PDF files. You can download Adobe Reader free of charge.