Personal Internet Banking services available

These are some of the services you can enjoy with our Personal Internet Banking

Account Summary

Check the balances of all of your accounts, be it a deposit, overdraft, loan account or even the details of your Unit Trust holdings.

Transaction Query

With the query selection, you can view the details of your Personal Internet Banking requests made over the last three months.

Funds Transfer & Bill Payment

Choose from various modes of fund transfers available

• Self Transfer
  Transfer funds between your own accounts within the Bank.
• Third Party Transfer
  Transfer funds to any other account within the Bank in Singapore.
• Transfer to Non-ANZ Accounts
  Transfer funds to any bank account in Singapore.
• Outward Remittance Request
  Request for telegraphic transfers to any bank accounts not maintained with our bank.
• Bill Payment
  Make an online payment to any of our participating billing organisations.

Note
Remember to key in the correct ‘Consumer Reference Number’ when making payment to the respective billing organisation(s). You can click on the list of participating billing organisations for the ‘Consumer Reference Number’ of each billing organisation.

The following services are also available

• Recurring Third Party Transfers
  Make recurring transfers anytime, be it weekly, monthly, quaterly or annually.
• Recurring Non-ANZ Account Transfers
  Make recurring transfers anytime, be it weekly, monthly, quarterly or annually to Non-ANZ Accounts.
• Recurring Bill Payments
  Make recurring payments anytime, be it weekly, monthly, quarterly or annually.

Service Requests

You can make an online request to do any of the following

• Personal Particular Update
  Update your mailing address for one specific account or all your accounts. Request for a change in your email address and/ or your phone number.
• Cheque Book Requests
  Request for a new cheque book which can either be sent to your mailing address or collected from any of our branches. Cheque books are only issued for Singapore Dollar (SGD) and US Dollar (USD) accounts.
• Statement Requests
  Send a request to us for an account statement. Please note that a service fee is applicable.
• Other Service Request
  Send us your secure instructions / queries via this service request.

Change Password

Change your Static Password at your own convenience. The password change is instantaneous and your new Static Password must be used for your next transaction/ login. You are advised against revealing your Static Password to anyone.

Online Activity Log

View your last 10 financial and non-financial transactions made through Personal Internet Banking. The last 10 activities are tracked and displayed starting from the most recent, enabling you to view all activities done online in an organized manner.

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