Contact us

Mailing address

ANZ Bank (Samoa) Limited
Beach Road
P.O. Box L1855
Apia
Samoa

SWIFT code: ANZBWSWW

You can contact the ANZ Call Centre in relation to general questions, problems, complaints or to report suspected misuse of accounts.

Enquiry	Banking hours	Telephone	Fax	Contact email
ANZ Call Centre	8.00 - 5.00pm Mon-Fri	+685 69999	+685 69972	Online enquiry
Electronic Banking	8.00 - 5.00pm Mon-Fri	+685 69999	+685 20424	Online enquiry
eMerchant support	24 hours, 7 days	+685 800 199		Online enquiry
Rural Banking	8.00 - 5.00pm Mon-Fri	+685 69999 +682 777 2697
ANZ Internet Banking Support Centre	8.00 - 5.00pm Mon-Fri	+685 69999

Prime Banking has four dedicated staff who can deliver this highly personalised service in the language that is most comfortable for our customers.

Representative	Telephone	Contact email
Joanne Rasmussen Manager Prime Banking	+685 779 9999 (mobile)	Email Joanne
Matafaa Tavui Supervisor Prime Banking	+685 69999 (extension 511)	Email Matafaa
Sarah Pagia Prime Banking Consultant	+685 69999 (extension 560)	Email Sarah
Vaolele Reupena Prime Banking Consultant	+685 69999 (extension 561)	Email Vaolele

Branch	Telephone	Fax	Banking hours*
Apia Main Branch Beach Road, Upolu	+685 69999	+685 24595	9.00am - 3.30pm (Mon-Wed) 9.00am - 4.00pm (Thurs-Fri)
Vaitele Branch Vaitele Industrial Zone, Upolu	+685 69999 (extension 632) +685 22837	+685 22837	9.00am - 3.30pm (Mon-Wed) 9.00am - 4.00pm (Thurs-Fri)
Faleolo International Airport Faleolo, Upolu	+685 69999 (extension 633) +685 20555	+685 20555	9.00am - 3.30pm (Mon-Wed) 9.00am - 4.00pm (Thurs-Fri) (a service is provided for all international flights)
Four Corners Branch Matautu-uta, Upolu	+685 69999 (extension 631) +685 23793	+685 23793	9.00am - 3.30pm (Mon-Wed) 9.00am - 4.00pm (Thurs–Fri)
Salelologa Agency Salelologa, Savaii	+685 69999 (extension 634) +685 51237 / 51287	+685 51280	8.30am - 3.00pm (Mon-Thurs) 8.30am - 3.30pm (Fri) 8.30am - 12.00pm (Sat)
Currency Express Beach Road, Apia (Specialises in foreign exchange and traveller’s services)	+685 69999 (extension 111)	+685 24595	9.00am - 5.00pm (Mon-Fri) 8.00am - 1.00pm (Sat)

Name	Location
Apia	Main branch (two external, plus one internal)
Matautu-uta	Four Corners
Vailele	Pacific Express
Vaivase-tai	National University of Samoa
Vaoala	Mynas Supermarket
Motootua	Lynn Netzler’s Supermarket
Savalalo	Development Bank of Samoa Complex
Fugalei Markets	Pat Ah Him Mall
Lotopa	Mayrion of Samoa (Siaosi)
Vaitele Industrial Zone	Vaitele Branch
Fasitoo-uta	Toleafoa & Sons Petrol Station
Faleolo International Airport	Airport Branch
Savaii	Salelologa Branch