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Contact us

You can contact the ANZ Call Centre in relation to general questions, problems, complaints or to report suspected misuse of accounts.

 

Important Information

Due to unforeseen circumstances, we’ve had to temporarily close our Faleolo Branch. If you require help with your banking:

  • Visit Apia Main Branch, open 9am-4pm, Monday to Friday.
  • Call us on +685 69999, available 8am – 5pm, Monday to Friday.
  • Use ANZ Internet Banking, the ANZ Pacific App or ATMs.

ANZ Call Centre

8.00am - 5.00pm, Monday to Friday

Call: +685 69999

Contact email: Online enquiry

Electronic Banking

8.00am - 5.00pm, Monday to Friday

Call: +685 69999

Contact email: Online enquiry

eMerchant support

24 hours, 7 days

Call: +685 800 199

Contact email: Online enquiry

ANZ Internet Banking Support Centre

8.00am - 5.00pm, Monday to Friday

Call: +685 69999

Branch information

 

Branch

Phone

Fax

Banking hours*

Apia Main Branch
Beach Road, Upolu

+685 69999

+685 24595

9.00am – 4.00pm (Mon-Fri) 

Saturday – closed

 

Faleolo International Airport
Faleolo, Upolu

+685 20555

+685 27589

Open only during International Flights

Salelologa Branch
Salelologa, Savaii

+685 69902

+685 69968

  9.00am – 4.00pm (Mon-Fri)
Saturday – closed

*Excluding public holidays

Mailing address

ANZ Bank (Samoa) Limited
Beach Road
P.O. Box L1855
Apia
Samoa

Recieving payments from overseas

To receive an inward payment from overseas, you'll need to provide the sender with:

  • Your account number (as it appears on your ANZ account/statement)
  • Your account name (full legal name)
  • Your full residential address
  • Your bank name and address, which is ‘ANZ Bank (Samoa) Limited. Beach Road, Apia, Samoa’
  • The ANZ SWIFT code, which is ‘ANZBWSWW’.

*Fees and charges apply – refer to the ANZ Fees and Charges Customer Banking Services Samoa (PDF 137kB) (Telegraphic Transfer) for details.

ATM locations

Name

Location

ANZ Main Branch

Apia

Frankie Supermarket

Matautu-uta

SSAB Mega Store

Togafuafua

Mynas Supermarket

Vaoala

Lynn Netzler’s Supermarket

Motootua

SNPF Plaza

Savalalo

Chan Mow Mall

Saleufi

Mariyon of Samoa (Siaosi)

Lotopa

Mariyon of Samoa (Siaosi)

Siusega

ANZ Salelologa Branch

Savaii

Farmer Joe Supermarket

Saleimoa

Airport Agency

Faleolo International

Frankie Laulii

Laulii

Farmer Joe

Vaitele

 

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