On 29 August 2014, ANZ Seniors Privilege Domestic Travel Insurance on new ANZ Access Advantage and ANZ Pensioner Advantage accounts was removed.
For those customers that opened an ANZ Access Advantage or ANZ Pensioner Advantage account between 1 October 2007 and 28 August 2014, and are aged 60 years and over at the date of their departure, they will continue to have coverage under the ANZ Seniors Privilege Domestic Travel Insurance policy up until 11.59pm (your local time) on Wednesday 12 November 2014.
After Wednesday 12 November 2014, the ANZ Seniors Privilege Domestic Travel Insurance policy will terminate, and no longer be available with the ANZ Access Advantage account and ANZ Pensioner Advantage account.
Customers impacted by this change have been notified by mail sent from 8 October 2014.
What if I need to make a claim?
Should you need to lodge a claim for an incident that occurred on or before 12 November 2014, please call CGU on 1300 306 497, 24 hours a day, 7 days a week.
For full details of the terms and conditions and claims procedure, please review the ANZ Seniors Privilege Domestic Travel Insurance Features brochure (PDF 140kB).
This insurance is provided by CGU Insurance Limited ABN 27 004 478 371 (CGU). Additional terms, conditions and exclusions apply.
If you require more information:
- for general enquiries, please call CGU on 13 15 32, 8am to 8pm AEST Monday to Friday
- for claims lodgement, please call CGU on 1300 306 497, 24 hours a day, 7 days a week
- for enquires on existing claim requests, please call CGU on 1800 112 449 between 8.30am to 5.30pm AEST Monday to Friday.
Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you.
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