We understand that there are many terms and definitions that may be unfamiliar. Listed below are a few of the most common terms used when managing the affairs of a deceased person.

Term Definition
Administrator The party(ies) appointed by the Supreme Court to deal with the Estate of the deceased when he or she died intestate.
Authorisation to Close Accounts An ANZ form signed by all the Executor(s)/Administrator(s)/Next of Kin authorising us to close the deceased's savings and transaction account(s). For more information please view the  Authorisation to Close Accounts Form (PDF 264kB).
Beneficiary A person or entity who shares in the proceeds from a deceased person's Estate.
Certified Copy A document which has been certified as a true copy of the original. For more information about who is authorised to certify documents please view the Identification by Certified Copy for Individuals Form (PDF 80kB).
Customer Identification Process (CIP)

All individuals or entities seeking banking services from ANZ need to verify their identity through the Customer Identification Process.

Identification documents used to verify an individual's identify may include passports, birth certificates, driver's licence, utilities bills, Medicare cards etc.

ANZ's CIP is our process of verifying the identity of the Executor(s)/Administrator(s)/Next of Kin prior to releasing the Estate funds, and can be completed in person at an ANZ branch with the appropriate identification documents (view the Identification by Certified Copy for Individuals Form (PDF 80kB)). This is necessary in order to comply with Commonwealth law, and enables the Executor/Claimant to be a signatory to the deceased's account. If you are already an ANZ customer, then you may have already completed ANZ's CIP and may not need to complete it again.

Coroner's Report A report that is produced as a result of an official inquest on the cause of death.
Death Certificate A certificate issued by the Registry of Births, Deaths and Marriages, giving the date, place and cause of death along with other relevant information.
Deceased Estate The property and assets belonging to a person who has passed away.
'Estate of' account An account that is opened to receive a deposit of funds owing to a deceased person's Estate after the date of death, for example; the bond from a nursing home.  To open an 'Estate of' account, you will be required to provide a Tax File Number (TFN). Please contact the Australian Taxation Office (ATO) for advice on how to apply for a TFN for the Estate.
Executor(s) Party(s) appointed by the deceased in the Will, whose responsibility it is to carry out the deceased's wishes as expressed in the Will.
Grant of Probate A Grant of Probate is a legal document issued by the Supreme Court with the Court's seal which confirms that the Will attached is the last Will of the deceased, it grants the appointed Executor(s) authority to act on behalf of the Estate.
Deceased Estate Indemnity An ANZ form signed by the Executor/Administrator/Next of Kin indemnifying the bank of any liability in relation to the release and distribution of the deceased Estate assets. For more information please view the ANZ Deceased Estate Indemnity Form (PDF 148kB)
Intestate The deceased dies without leaving a valid Will.
Letters of Administration A document granted by the Supreme Court that appoints a party to administer the Estate, in the instance that the deceased did not leave a valid Will.
Medical death certificate A certificate issued by the attending physician, giving the cause of death.
Next of Kin The closest living relative of the deceased.
Signatory Party(ies) authorised to sign on an account on behalf of a deceased Estate, such as an Executor or administrator.
Solicitor/Lawyer A Solicitor/Lawyer can assist you in the administration of the deceased Estate.
Testate The deceased died leaving a valid Will.
Will A legal document outlining the deceased's directions for the distribution of the Estate and appointing a party(ies) to carry out those wishes.

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