Link or delink a business account

Linking your ANZ business accounts to your ANZ Internet Banking is quick and easy. You can choose the level of online access that you require for the linked account. The request is submitted as a SecureMail and you will receive a response within 24-48 hours.

If you want to link/de-link a business account to an ANZ Internet Banking for Business CRN you must Link or delink a business account.

Help me

FAQs

See also

To link a business account to your ANZ Internet Banking:

  • Select the "Update details" menu.
  • Go to the "Internet Banking settings" section.
  • Click the "Link/de-link a business account to Internet Banking" link.
Before linking a business account

ANZ Internet Banking customers

  • You can link/de-link a business account using ANZ Internet Banking if you are the sole signatory on the account.

If the account you wish to link/de-link requires more than one signatory, please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week or contact your local ANZ branch.

ANZ Internet Banking for Business customers

In order to link/de-link a business account to your ANZ Internet Banking for Business CRN you must:

Step 1 - Enter your account details
  • Enter the BSB and account number for the account your wish to link/delink.
Step 2 - Choose the level of access required

From here you can choose to link or de-link an account.

  • De-link an account: select the "de-link account" radio button.
  • Link an account: select the "link account" radio button.
  • Choose your level of access, using the drop down list. you can choose between:
    • All transactions: this allows you to make any online transactions that the account is eligible for, such as Pay Anyone, Pay BPAY® bills etc.
    • Balance and transaction history enquiries only: this restricts you from transacting online using the account. You can only view transactions and balances for the account.
Step 3 - Add more accounts (if applicable)
  • You can enter up to four business accounts to link/de-link in the form.
  • To add more accounts follow steps 1-2.
Step 4 - Enter your contact details
  • Please provide a preferred and alternate contact phone number in case we need to contact you about your request.
Step 5 - Submit your request
  • Click the "Submit" button to submit your request.
  • You will receive a response via SecureMail within 24-48 hours.
  • If your request is urgent please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Need more help?

Use our frequently asked questions to find out more about linking/de-linking business accounts.

How long does it take to link/de-link an account as requested?

It may take up to two bank business days to link/de-link the business account to your ANZ Internet Banking.

  • We will notify you by SecureMail when your request has been processed.
What do I do if I have to urgently access/link an account to ANZ Internet Banking?

If the account needs to be linked immediately, you can contact ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

What are the two levels of access that an account can be linked with?

When requesting an account to be linked to your ANZ Internet Banking you can choose between the following two levels of access:

  • All transactions: this enables you to make any transactions on the selected accounts such as transferring funds, paying bills, etc, provided the account type allows you to do this.
  • Balance and transaction history enquiries only: you can only view transactions and balances history. You will be unable to make transactions.
Can I make a online payments from my joint account?

ANZ Internet Banking only allows you to make payments from the following type of accounts:

  • the account is solely in your name, or
  • you are one of the signatories on the account and the account requires only one person to sign to authorise monetary transactions,
  • the business account where multiple authorisations/signatures are required to make monetary transaction is linked to your ANZ Internet Banking and all the required signatories have registered for ANZ Internet Banking for Business.
Can I link my personal accounts to my ANZ Internet Banking for Business?

Personal accounts and personal credit cards cannot be linked to your ANZ Internet Banking for Business CRN.

  • However, if you have a personal ANZ Internet Banking CRN, these accounts can be linked to it.
  • Please contact ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week or contact your local ANZ branch to register for ANZ Internet Banking and to link your personal accounts.
How do I request my business accounts to be linked to my CRN?

As an ANZ Internet Banking for Business customer, you cannot request to link a business account online.

  • You must download, print and complete the maintenance form and either post or fax it to the ANZ Internet Banking for Business team.
  • If that business is not yet registered for ANZ Internet Banking for Business, you must firstly register for ANZ Internet Banking for Business to access the accounts online.

Find out more about managing your ANZ Internet Banking for Business access:

Can I link an account that's held in a different name to my ANZ Internet Banking?

This online form can only be used to link accounts held in the same name as the CRN used for ANZ Internet Banking and ANZ Phone Banking.

  • If you wish to link an account in a different name please visit your local ANZ branch.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

® BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518