Change delivery method terms and conditions

• Read and accept the information provided on the Electronic Fund Transfer (EFT) Code of Conduct.

• Use the radio button to select your preferred delivery method.
• Choose between hard copy terms and conditions (paper) or electronic terms and conditions (email).

• If you wish to receive terms and conditions electronically, confirm your email address.
• If you have previously nominated an email address in ANZ Internet Banking, it will automatically appear here.
• If you are happy with this email address you can move to step 4.
• If you would like to edit your existing email and/or add a new email address, type the email address in the field provided.

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• Click on the "Update details" button on the bottom right side of the page.
• The page will refresh with a message of the details being updated successfully.

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Yes. Changing the delivery method for the terms and conditions to hard copy does not affect online statements.

• This election relates to legal information about ANZ Internet Banking only.
• By doing this, you are only electing to receive changes to the terms and conditions and other information about ANZ Internet Banking by hard copy (paper form) and not electronically.

Your email address will be updated immediately within your ANZ Internet Banking.

• Please allow 24-48 business hours for this detail to be updated within ANZ's systems.

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No. You can only provide one email address for electronic notifications.

• The email that we have on record for you will be used to send you email notifications regarding new online statements, online bills and promotional emails (if you opt in to receive them).
• If you do not wish to receive these promotional emails, please remove the tick from the box. This relates only to promotional emails from ANZ.
• Please contact an ANZ branch or call the ANZ Customer Service team on 13 13 14 (International callers: +61 3 9683 9999) 24 hours a day, seven days a week, if you do not wish to receive any promotional letters from ANZ.

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If you choose to receive changes to the terms and conditions and other information about ANZ Internet Banking electronically, you will not receive the information in hardcopy (paper form).

Any changes to ANZ Internet Banking can be provided to you electronically:

• by ANZ posting the information on the ANZ website; or
• by ANZ sending the information to you by email or by other electronic communication to the address nominated by you.

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• It is your responsibility to ensure that this email address is accurate and up-to-date.
• You can also print and/or save the information sent to you electronically so that you can keep a copy for your records.
• You can change your contact details for electronic communications or revoke this election at any time by changing these details from the "Update Details" menu in ANZ Internet Banking.
• Where ANZ provides you with the information through the ANZ web site, ANZ will tell you by electronic communication that the information is available and the nature of that information.

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