Update my details
We know it's important to keep your information accurate so we have made it easy for you to update your details online. You can update the following:
My biller and payee lists
- Edit my BPAY biller list
- Edit my Pay Anyone payee list
- Edit my international payee list
- Edit my employee list
- Edit my direct debit client list
My ANZ Internet Banking settings
- Activate bank feeds to Xero
- Customise my accounts
- Link or delink a personal account
- Customise my profile name
- Link or delink a business account
- Change Pay Anyone access
- Deregister for online statements
My security settings
Terms and conditions delivery method
Use our faqs to find out more about updating your details online.
|How long does it take to reflect the updated details?|
Depending on the type of details updated it may take up to two bank business days to process your update details request.
|How are my update details requests processed?|
|What is a SecureMail?|
SecureMail is an email service that enables you to send account information and enquiries or comments to us securely and confidentially.
|How can I contact ANZ Internet Banking?|
You can contact our ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833), 24 hours a day, seven days a week.
|What do I do if I have to update my details immediately?|
If you believe that your details need to be updated immediately, you can contact the ANZ Customer Service team on 13 13 14 (International callers: +61 3 9683 9999) 24 hours a day, seven days a week.
|Can I change my address via ANZ Internet Banking?|
Yes. You can update your address in one of the following three ways:
Option 1 - Via ANZ Internet Banking
Option 2 - Over the phone
Option 3 - Visit your local ANZ branch
|Can I change the way my accounts appear in ANZ Internet Banking?|
Yes. You can change the order the accounts appear in ANZ Internet Banking and also rename of the accounts linked to your ANZ Internet Banking via the "Customise my accounts" link under the "Update Details" menu.
Need more help?
For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.