Register for ANZ Shield

We're committed to helping you bank simply and safely. That's why with ANZ Shield, you now have the option to add an extra layer of security to your ANZ Internet Banking.

ANZ Shield is a free security app for Android and iPhone. It allows you to generate a one time passcode - known as a Shield Code - to authenticate certain ANZ Internet Banking payments and activities.

To register for ANZ Shield you will require:

  • an iPhone running iOS 8.0 or above
  • an Android phone running Android 4.0 (Ice Cream Sandwich) or above

ANZ Shield is available for use with ANZ Internet Banking and ANZ Internet Banking for Business.

Your phone or tablet requires network connectivity to complete the ANZ Shield registration process.

Help me

FAQs

Step 1 – Install ANZ Shield
  1. Install ANZ Shield onto your chosen phone or tablet.
    • For Apple users, visit the App Store, or for Android users, visit Google Play on your phone or tablet.
    • Search for 'ANZ Shield' and download the app.
  2. On your ANZ Internet Banking screen:
    • Read and agree to the ANZ Shield Terms and Conditions and Licence Agreement. You must select the checkbox to confirm your agreement.
    • Select the 'I've installed ANZ Shield' button.
    • A Sync Code displays.
Step 2 – Get Started
  1. On your chosen phone or tablet, open 'ANZ Shield' and tap ‘I have a Sync Code’ to begin registration. 
  2. Enter the Sync Code from the ANZ Internet Banking screen into your ANZ Shield app and tap 'Go'. The Sync Code is not case sensitive. 
  3. Tap 'Next Set up your  PIN' for ANZ Shield. 
Step 3 – Create a PIN
  1. Create a 4-digit PIN for your ANZ Shield app using your phone.
    • Ensure you choose one that's easy to remember but doesn't compromise your account security.
    • You can't create a PIN that has three or more sequential numbers, three or more repeating numbers, or numbers that run in a straight line.
    • You must keep your PIN secure.
    • Avoid using your birth date, repetitive or sequential numbers or a recognizable part of your name as a PIN, otherwise you may be liable for any loss suffered from an unauthorized transaction.
  2. Re-enter your PIN to confirm. A PIN accepted message displays.
  3. Tap 'Next'.
  4. Confirm your registration.
    • Return to your ANZ Internet Banking Screen and select ‘I’ve set up my PIN’ button
    • Return to your ANZ Shield app and select I’ve clicked the button “I’ve set up my PIN” in Internet Banking
  5. Tap 'Done'.
  6. Tap ‘Close’ to return to the enter PIN screen to generate a Shield Code.
Step 4 – Registration Complete
  • Now that you're registered for ANZ Shield, you may be asked to generate a Shield Code for certain ANZ Internet Banking payments and activities.
  • To view or update your ANZ Shield registration, visit the 'ANZ Shield Hub' from the 'Profile' menu in ANZ Internet Banking.
I'm on 'Step 1 – Installing ANZ Shield'. What happens if I press the 'Cancel' button?

This button will return you to the 'Profile' menu in ANZ Internet Banking.

Can I register for ANZ Shield on the same device that I'm using for ANZ Internet Banking?

Yes, you can use the one device for running ANZ Internet Banking and registering for ANZ Shield.

The Sync Code I am entering into ANZ Shield is not accepted. What do I do?

Generate a new Sync Code in ANZ Internet Banking by selecting ‘Try another Sync Code'.