Remove my Pay Anyone access

Pay Anyone is an easy way to transfer money from your account to someone else's account. If you remove your access you will no longer be able to transfer funds to another Australian Financial Institution (bank, building society, credit union) in this way.

  • You will also lose your payee list with all of your saved recipients' details.
  • To re-gain access you'll need to register again and re-enter payee details.

Help me

FAQs

See also

Removing your Pay Anyone access is easy.

  • Go to the "Pay and transfer" menu.
  • Select "Pay Anyone".
  • Click on the "Change Pay Anyone access" link at the top of the page and follow the steps below.

Alternatively you can:

  • Go to the "Update details" menu.
  • Select "Change Pay Anyone access" and follow the steps below.
Step 1 - Click the "Remove Pay Anyone access" button

By removing your Pay Anyone access you will also remove your access to international services (transferring funds overseas, purchasing international bank drafts, travellers' cheques and foreign currency).

Both your Pay Anyone and international payee lists will be deleted and you will not be able to retrieve the details.

Important notes

You cannot remove your Pay Anyone access if you have future or recurring Pay Anyone payments scheduled.

  • For example if you have on-going recurring payments scheduled your access cannot be removed.
  • You must first cancel any pending future payments.

If you wish to delete a future dated or recurring payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Need more help?

Use our faqs to find out more about removing your Pay Anyone access.

If I remove my access will I get it back again?

If you remove your Pay Anyone access you will no longer be able to transfer funds to accounts at other Australian financial institutions using ANZ Internet Banking.

  • You will also lose your payee list with all of your saved recipients' details.

You can re-register for Pay Anyone anytime to re-gain access. You will need to re-enter any previously saved payee details too.

Will I lose my payee details if I remove my access?

Yes. By removing your Pay Anyone access you will also remove both your Pay Anyone payee list and international payee list and you will not be able to retrieve the details.

If I remove my Pay Anyone access can I still transfer funds overseas?

No. By removing your Pay Anyone access you will remove your access to international services (transferring funds overseas, purchasing international bank drafts, traveller's cheques and foreign currency).

I removed my Pay Anyone access by accident - what can I do?

If the Pay Anyone access has been removed, you can  re-register for Pay Anyone anytime to re-gain access.

  • You will need to re-enter any previously saved payee details too.
If I request removal of Pay Anyone, will this remove my access straight away?

Yes. Your Pay Anyone access will be removed immediately when you click on the "Remove Pay Anyone Access" button.

You can re-register for Pay Anyone anytime.

Can I remove my access if I have future dated a Pay Anyone payments?

No. You cannot remove your Pay Anyone access if you have scheduled Pay Anyone payments for a future date.

  • For example, if you have on-going recurring payments scheduled your access cannot be removed.
  • You must first cancel any pending future payments.

If you wish to delete a future dated payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.