Delete a BPAY biller

Your BPAY® biller list is the list of billers you have saved in order to make BPAY® bill payments. It is quick and easy to delete a biller at any time.

  • Please remember you cannot retrieve biller details once they have been deleted from your biller list.

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FAQs

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Deleting a BPAY® biller from your list is easy.

  • Go to the "Pay and transfer" menu.
  • Select "Pay BPAY® bills".
  • Click on the "Edit BPAY® biller list" link and follow the steps below.

Alternatively you can:

  • Go to the "Update details" menu.
  • Select "My BPAY® biller list" and follow the steps below.

The BPAY® biller list displays all of your saved billers.

Step 1 - Select the biller
  • Select the biller from your list using the radio buttons under the "Select" column.
Step 2 - Click the "Immediately delete biller" link
  • Once you click on the "Immediately delete biller" link the biller details will be deleted and the biller will be removed from your list.
  • You can re-add the biller at any time.
Important notes

Why can't I delete my biller?

You cannot delete a biller if there is a future or recurring bill payment scheduled for that biller.

  • For example, if you have recurring bill payments scheduled for a biller that biller cannot be deleted.
  • You must first cancel the pending future or recurring bill payments.

If you wish to delete a future dated or recurring bill payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the bill payment date.

Need more help?

Use our faqs to find out more about deleting a BPAY® biller.

If I delete a biller can I retrieve their details later?

No. Once the biller has been deleted the details cannot be retrieved again.

  • You will need to re-enter the details again if you want to maintain it within ANZ Internet Banking.
Can I edit a biller's details?

Yes. Editing a biller is quick and easy.

  • Select "My BPAY® biller list" from the "Update Details" menu.
  • You can also access your biller list from "Pay BPAY® bills" page via the "Edit BPAY® biller list" button.

Once you have added the biller to your BPAY® biller list you may edit any of the biller details.

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What if I have scheduled payments for a biller - can I delete the biller?

You cannot delete a biller if there is a future or recurring bill payment scheduled for that biller.

  • You must first cancel the pending future bill payments.

If you wish to delete a future dated or recurring bill payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the bill payment date.

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Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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