View details of a transaction

Repairing transactions is a straight forward and secure process, applicable to ANZ Internet Banking for Business customers with the relevant authority.

  • Before repairing a transaction you can easily view the transaction details.
  • The details will vary depending on the transaction type.
  • They should always specify the account from which the payment/transfer is being debited and the transfer details such as payment status, payment type, payment date etc.

Help me

FAQs

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ANZ Internet Banking for Business users can easily repair a transaction that has been sent back by an Administrator or Authoriser.

  • Go to the "Pay and transfer" menu.
  • Select "Repair payments/transfers".

This will display a summary page, containing the list of payments/transfers, which are waiting to be repaired.

Step 1 - Select the relevant transaction and click "View details"
  • Select the relevant payment/transfer, using the radio buttons under the "Select" column.
  • Click "View details".
Step 2 - View the details of the transaction

The details displayed will depend on the transaction type. Generally, the following information will be displayed:

  • From account: the details of the account that the payment/transfer was made from.
  • Transfer details: including the payment status, payment type, creator, transfer instructions, payment date, lodgement number,reason for repair, person who sent the item for repair etc.
  • Recipient details: the beneficiary (payee/employee or BPAY® biller) details.

Need more help?

Use our faqs to find out more about viewing details of transactions that have been sent for repair.

How can I check the details of the transaction before repairing it?

You can view the details of any transaction in the work in progress payments repair queue before making changes to the transaction.

  • Select the transaction from the repair list and click "View details".
What information can I find on the "View details" page?

The details displayed will depend on the transaction type. Generally, the following information will be displayed:

  • From account: the details of the account that the payment/transfer was made from.
  • Transfer details: including the payment status, payment type, creator, transfer instructions, payment date, lodgement number,reason for repair, person who sent the item for repair etc.
  • Recipient details: the beneficiary (payee/employee or BPAY® biller) details.
What else can I do on this page?

Once you have viewed the details of the payment to be repaired, you can either choose to:

  • Go back to the repair payments/transfers summary by clicking on the "Cancel" button on the bottom left, or
  • Repair the transaction by clicking on the "Repair" button on the bottom right.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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