Use a template to make payroll payments

ANZ Internet Banking for Business customers can use a payment template to make payroll payments.

  • Go to the "Pay and transfer" menu.
  • Select "Payroll payments".
  • Click the "Use a previously saved template" radio button.
  • Then click "Continue" and follow the steps below.

Alternatively you can:

  • Go to the "Pay and transfer" menu.
  • Select "Payment templates" and follow the steps below.
Step 1 - Choose your template and click "Make a payment/transfer"

You are presented with the list of your saved templates.

  • Ensure the correct payroll template is selected using the radio buttons under the "Select" column.
  • Click the "Make a payment/transfer" link.
Step 2 - Continue with your payroll payment

The saved payment details from the template will populate your payments list.

  • Please note that it is your responsibility to ensure the payment details are accurate.
Step 3 - Select the account to transfer from
  • From: choose the ANZ account you wish to transfer funds from, using the drop down list, which displays all of your ANZ accounts that you have linked to ANZ Internet Banking.

Please note that the payroll payments will all be processed as a single debit to the account you have selected. You cannot select multiple accounts to be debited.

Step 4 - Enter the transfer date
  • Transfer date: choose the date on which you want the payments to be debited from your chosen account.To enter the date you can either:
    • select the calendar icon and click on the date required, or
    • enter the date in the format DD/MM/YYYY (e.g. 22/02/2010).
  • Remember all the payments will be processed as one debit from your chosen account on this specified date so you only need to enter the date once.
Step 5 - Fill in your business name
  • Your/Business name: enter either your own name or the name of your business if appropriate. The name you enter:
    • will appear on the employee's statement so ensure it makes your identity clear to the employee.
    • must only contain letters (no special characters e.g. _/@#%^*).
Step 6 - Add more payments (if applicable)

The payment details from your payroll template will populate the payments list.

  • If you want to add more payments follow steps 4-6 from the Make payroll payments page.
  • If you need to remove a payment click the "Remove" button on the right of the list.
  • You can also change the payment amount if necessary by clicking in the amount box and editing it as needed.
Step 7 - Save as a template (if applicable)

If you have made further changes you may wish to save this new group of payments as another template.

  • To save the list as a template check the box and enter a template name that you will easily identify for future use.
Step 8 - Click "Continue"

When you are happy with the list of payments, the "From" account selected and the transfer date click "Continue".

Step 9 - Review your information

Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or the wrong employee receiving funds.

  • If you notice mistakes select "Back" and re-enter the correct details following steps 1-9.
Step 10 - Confirm your transfer
  • When you are happy with the information entered click "Confirm". This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

Step 11 - View your lodgement receipt
  • Your lodgement receipt is displayed to confirm that the transfer has been submitted successfully.
  • This does not mean the transfer will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account, which is funding the transfers.
  • Please make a note of the receipt number and lodgement number for your own records.
Important notes

When you are making a transfer it is your responsibility to ensure the details you provide are correct.

  • We do not check payment details.
  • If payment details are incorrect it may result in an unsuccessful transfer or the wrong employee receiving the funds.
  • If you have a query about transfers made using a template you can send us a SecureMail or call the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am and 8.00pm (AEST), Monday to Friday.
How long do payroll payments take?
  • Transfers are processed overnight on bank business days.
  • The time that it takes for the employee's account to be credited will depend on the policies and systems of the employee's bank.
  • Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
How to stop payroll payments

You can stop recurring or future transfers by deleting the series from your future payments and transfers list. If you wish to delete a recurring or future dated payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

Need more help?

Use our faqs to find out more about using templates to make payroll payments.

How many payments can be made with payroll payments?

The following indicates the amount of payments that can be made using payroll payments for business customers:

  • Multiple payments completed manually: 18 employees.
  • Multiple payments via template: 99 employees.
  • Multiple payments via file uploads: 999 employees.
Can I make payments using a saved template on my iPhone®?

No. Currently ANZ Internet Banking for Business registration is not supported on iPhone®.

Can I edit the amount or employee details in the template if it is incorrect?

Yes. You can edit, copy, rename or delete the templates. You can edit the following details:

  • The amount to be transferred.
  • Your/business name (this will appear on the employee's statement).
  • The employee details. You can remove an existing employee or add a new one.

This will be updated immediately.

If an Administrator renames an account will the Operators see these changes?

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

Can I set up recurring payroll payments?

No. Payroll payments cannot be set up as recurring payments. 

  • They can only be future dated.
  • If you want to make payments to the same employee for the same amount on a regular basis, you can save the payments as a template for re-use.
Why can't I edit or delete my template?

You cannot edit/delete a Payroll payment template if it has been used for a scheduled future payment/transfer.

  • You must firstly cancel any pending future payments/transfers connected to the template.

If you wish to delete a future payment/transfer, the request must be lodged within ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Can payee lists and payment templates be blocked from some users?

Payee lists and payment templates are available to all Administrators and Authorisers in ANZ Internet Banking for Business as this information is held at the business level.

  • Administrators can, however, restrict Operators from having access to payee lists for Pay Anyone, payroll, payment templates or direct debit functions.
If a payroll template is used to make a payment how long does it take?
  • Transfers are processed overnight on bank business days.
  • The time that it takes for the employee's account to be credited will depend on the policies and systems of the employee's bank.
  • Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
Does ANZ Internet Banking for Business have cut-off times for payments?

Yes. The cut-off times are same as those for ANZ Internet Banking.

  • Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day.
  • The cut-off time for transfers between accounts is 10.00pm (AEST) on a bank business day.
  • The standard cut-off time for direct debit is 6.00pm (AEST).
Important notes
  • It is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account.
  • We do not check that the details provided by you are correct.
  • Pay Anyone transfers or payroll payments requested before 6.00pm (AEST) on a bank business day will be processed to your account on the same day.
  • Transfers requested after this time may be processed on the following bank business day.
  • The time that it takes for the employee's account to be credited will depend on the policy and systems of the employee's bank.
  • You cannot delete or cancel an immediate transfer or a transfer to be processed today.
  • Future-dated transfers require cleared funds in your account at 12.00am (midnight AEST) on the day before the scheduled transfer date.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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