Use a template to make multiple transfers

ANZ Internet Banking for Business customers can use a payment template to make multiple transfers.

  • Go to the "Pay and transfer" menu.
  • Select "Transfer between my accounts".
  • Click the "Use a previously saved template" radio button.
  • Then click "Continue" and follow the steps below.

Alternatively you can:

  • Go to the "Pay and transfer" menu.
  • Select "Payment templates" and follow the steps below.
Step 1 - Choose your template and click "Make a payment/transfer"

You are presented with the list of your saved templates.

  • Ensure the correct multiple transfer template is selected using the radio buttons under the "Select" column.
  • Click the "Make a payment/transfer" link.
Step 2 - Continue with your multiple transfer

The saved payment details from the template will populate your payments list.

  • Please note that it is your responsibility to ensure the payment details are accurate.
Step 3 - Select the account to transfer from
  • From: choose the ANZ account you wish to transfer funds from, using the drop down list, which displays all of your ANZ accounts that you have linked to ANZ Internet Banking.

Please note that the multiple transfers will all be processed as a single debit to the account you have selected. You cannot select multiple accounts to be debited.

Step 4 - Enter the transfer date
  • Transfer date: choose the date on which you want the payments to be debited from your chosen account.To enter the date you can either:
    • select the calendar icon and click on the date required, or
    • enter the date in the format DD/MM/YYYY (e.g. 22/02/2010).
  • Remember all the payments will be processed as one debit from your chosen account on this specified date so you only need to enter the date once.
Step 5 - Add more payments (if applicable)

The payment details from your multiple transfer template will populate the payments list.

  • If you want to add more payments follow steps 2-4 from the Make multiple transfers page.
  • If you need to remove a payment click the "Remove" button on the right of the list.
  • You can also change the payment amount if necessary by clicking in the amount box and editing it as needed.
Step 6 - Save as a template (if applicable)

If you have made further changes you may wish to save this new group of payments as another template.

  • To save the list as a template check the box and enter a template name that you will easily identify for future use.
Step 7 - Click "Continue"

When you are happy with the list of payments, the "From" account selected and the transfer date click "Continue".

Step 8 - Review your information

Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or the wrong account receiving funds.

  • If you notice mistakes select "Back" and re-enter the correct details following steps 1-8.
Step 9 - Confirm your transfer
  • When you are happy with the information entered click "Confirm". This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

Step 10 - View your lodgement receipt
  • Your lodgement receipt is displayed to confirm that the transfer has been submitted successfully.
  • This does not mean the transfer will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account, which is funding the transfers.
  • Please make a note of the receipt number and lodgement number for your own records.
Important notes

When you are making a transfer it is your responsibility to ensure the details you provide are correct.

  • We do not check payment details.
  • If payment details are incorrect it may result in an unsuccessful transfer or the wrong account receiving the funds.
  • If you have a query about transfers made using a template you can send us a SecureMail or call ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am and 8.00pm (AEST), Monday to Friday.
How long do multiple transfers take?
  • Immediate transfers submitted before 10.00pm (AEST) on a bank business day are processed on that day, but if submitted after 10.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
How to stop multiple transfers

You can stop recurring or future transfers by deleting the series from your future payments and transfers list. If you wish to delete a recurring or future dated payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

Need more help?

Use our faqs to find out more about using a template to make multiple transfers.

How many payments can be done at one time with the multiple transfers?

The "Multiple transfers" function allows you to transfer funds between your linked accounts in two ways:

  • Create new multiple transfers: transfer funds to up to ten linked accounts at one time with a single debit to your selected business account.
  • Use previously saved template to make a multiple transfer: transfer funds to a maximum of 99 linked accounts at one time with a single debit to your selected business account.
Can I make transfers using a saved template on my iPhone®?

No. Currently ANZ Internet Banking for Business registration is not supported on iPhone®.

Can I make changes to the template's payments before I use it?

Yes. You can edit, copy, rename or delete the templates.

  • You can change the amount or the account to transfer funds to in the template by removing the current detail and adding a new one.
  • This will be updated immediately.
If an Administrator renames accounts will an Operator see these changes?

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

Do transfers between business accounts need Security Device authorisation?

No. Transfers need to be authorised in line with the signing arrangement i.e. if the requirement is for one to sign, or two to sign, the specified number of Authorisers must approve the transfer.

  • As this is a transfer between your own accounts, and not a third party payment, the payments do not need to be authorised with a Security Device Code.
  • The Authorisers will see a button to click, but will not be presented with a Security Code entry box.
Can I make payments to the same account more than once in a multiple transfer?

Yes. Funds can be transferred to the same account more than once in the same multiple transfer. 

  • However, the "To" account and the "From" account cannot be the same.
Can I set up a recurring multiple transfers?

No. Multiple transfers cannot be set up as recurring transfers.

  • You can save regular payments as a template to make them easier to submit.
How do I stop multiple transfers?

You cannot stop the immediate multiple fund transfers or transfer to be processed today.

  • You can only stop future dated transfers if necessary.
  • If you wish to delete a future dated transfer, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date via the "Future payments/transfers" section.
Why can't I edit or delete my template?

You cannot edit/delete a multiple transfer template if it has been used for a scheduled future transfer.

  • You must firstly cancel any pending future transfers connected with the template.

If you wish to delete a future dated transfer, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Does ANZ Internet Banking for Business have cut-off times for payments?

Yes. The cut-off times are same as those for ANZ Internet Banking.

  • Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day.
  • The cut-off time for transfers between accounts is 10.00pm (AEST) on a bank business day.
  • The standard cut-off time for direct debit is 6.00pm (AEST).
Important notes
  • You cannot delete or cancel a transfer to be processed today.
  • Immediate transfers submitted before 10.00pm (AEST) on a bank business day are processed on that day, but if submitted after 10.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
  • Future-dated transfers require cleared funds to be available in your account at 12.00am (midnight AEST) on the day before the scheduled transfer.
  • You cannot edit a future payment. You must delete and then re-submit a new payment.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries.