Delete a multiple transfer template

Templates help you to easily create your multiple transfers. Once you have a template saved you can select it to populate your payments without the need to add the details for each payment individually.

  • If you no longer need your template you can easily delete it. Please note that once a template is deleted it cannot be retrieved.

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ANZ Internet Banking for Business customers can easily delete an existing multiple transfers template.

  • Go to the "Pay and transfer" menu.
  • Select "Transfer between my accounts".
  • Click on the "Manage multiple transfer templates" link under the additional links section.

Alternatively you can:

  • Go to the "Pay and transfer" menu.
  • Select "Payment templates".

The full list of multiple transfer templates will display here.

Step 1 - Select the template and click "Immediately delete template"
  • Ensure the correct template is selected using the radio button under the "Select" column.
  • Click on the "Immediately delete template" link.

This will delete the template from your list so you will no longer be able to use it to make multiple transfers.
Why can't I delete my template?

You cannot delete a multiple transfer template if it has been used for a scheduled future transfer.

  • You must first cancel any pending future transfers connected with the template.

If you wish to delete a future dated transfer, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

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Need more help?

Use our faqs to find out more about deleting a multiple transfers template.

Why can't I delete my template?

You cannot delete a multiple transfer template if it has been used for a scheduled future transfer.

  • You must first cancel any pending future transfers connected with the template.

If you wish to delete a future dated transfer, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

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Once a template is deleted can I retrieve the information again?

No. Once a template is deleted, the information in that template cannot be retrieved again.

  • You will need to re-enter the details if you want to re-create that template.

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What information is required to add a new multiple transfer template?

You need the following information to add a new multiple transfer template:

  • Template name: use a name associated with the type of payments.
  • From account: the account you wish to transfer funds from.
  • Payments: to make payments you'll need to know the receiving account and the transfer amount.

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How long does it take to delete a template?

Deletion of a template is immediate.

  • Once deleted, the page will refresh and the template will be removed permanently from your "Multiple transfers - templates" list and can not be used for payments.

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Can I edit the payments or accounts in the template?

Yes. You can edit, copy, rename or delete the templates.

  • You can change the amount or the account to transfer funds to in the template by removing the current detail and adding a new one.
  • This will be updated immediately.

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How many payments/transfers can be added in a single template?

You can add up to 99 payments/transfers in a single template.

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Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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