Delete a multiple Pay Anyone template

Templates help you to easily create your multiple Pay Anyone payments. Once you have a template saved you can select it to populate your payments without the need to add the details for each payment individually.

  • If you no longer need your template you can easily delete it. Please note that once a template is deleted it can not be retrieved.

Help me

FAQs

See also

ANZ Internet Banking for Business customers can easily delete an existing multiple Pay Anyone template.

  • Go to the "Pay and transfer" menu.
  • Select "Pay Anyone".
  • Click on the "Manage multiple Pay Anyone templates" link under the additional links section.

Alternatively you can:

  • Go to the "Pay and transfer" menu.
  • Select "Payment templates".

The full list of multiple Pay Anyone templates will display here.

Step 1 - Select the template and click "Immediately delete template"
  • Ensure the correct template is selected, using the radio buttons under the "Select" column.
  • Click on the "Immediately delete template" link.

This will delete the template from your list so you will no longer be able to use it to make multiple Pay Anyone payments.

Why can't I delete my template?

You cannot delete a multiple Pay Anyone template if it has been used for a scheduled future transfer.

  • You must first cancel any pending future Pay Anyone payments connected with the template.

If you wish to delete a future dated transfer, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

Need more help?

Use our faqs to find out more about deleting a multiple Pay Anyone template.

Why can't I delete my template?

You cannot delete a multiple Pay Anyone payment template if it has been used for a scheduled future payment/transfer.

  • You must firstly cancel any pending future payments/transfers connected to the template.

If you wish to delete a future dated payment/transfer, the request must be lodged within ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Once a template is deleted can I retrieve the information again?

No. Once a template is deleted, the information in that template cannot be retrieved again.

  • You will need to re-enter the details if you want to re-create that template.
How long does it take to delete a template?

Once deleted, the details will be updated immediately in the "Multiple Pay Anyone - Payment Templates" list and the template will be removed immediately.

What information is required to add a template?

You need the following information to add a multiple Pay Anyone template:

  • Template name: this is only required when creating a new template or copying an existing template.
  • Your/business name: provide the name that you would like to appear on the payee's statement.
  • Payee details: allows you to select a payee from the Pay Anyone payee list or add a new payee to the list by clicking the "Maintain payee list" link.
  • Transfer amount: includes the "Reference" that you would like to appear on the payee's statement as well as the "Amount" that will be transferred to the payee's account.
How long does it take to delete a template once saved?

Once a template is deleted the page will refresh and the template will be immediately removed.

  • You will no longer be able to use the template to make payments.
Can I edit the amount or the payee in the template if it is incorrect?

Yes. You can edit, copy, rename or delete multiple Pay Anyone templates. You can change the following:

  • The amount to be transferred.
  • Your/business name (this will appear on the payee's statement).
  • The payee details. You can remove an existing payee or add a new one.

Changes will be immediate.

How many payments can be added in a single template?

You can add up to 99 payees in a single template.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.