Make multiple Pay Anyone payments

Multiple Pay Anyone payments are only available to ANZ business customers. They are a convenient way for your business to make payments to different parties at one go, with a single debit to your selected business account.

Making multiple Pay Anyone payments is easy.

Step 1 - Navigate to "Multiple Pay Anyone"

Business customers using ANZ Internet Banking:

  • Go to the "Payments" menu
  • Select "Multiple Pay Anyone"

ANZ Internet Banking for Business customers:

  • Go to the "Payments" menu
  • Select "Pay Anyone"
  • Select "Create a new multiple Pay Anyone transfer"
  • Select "Continue"
Step 2 - Enter the from account
  • From account: choose the ANZ account you wish to transfer funds from. Only your ANZ accounts that are linked to ANZ Internet Banking will be displayed.

Please note, the multiple Pay Anyone payments will all be processed as a single debit to the business account you have selected. You cannot select multiple accounts to be debited.

Step 3 - Enter the Transfer date
  • Enter the Transfer date: choose the date when you want the payments debited from your chosen account. Select the calendar icon or enter the date in the format DD/MM/YYYY (e.g. 22/02/2015).

Remember, all the payments will be processed as one debit from your chosen account on this specified date, so you only need to enter the date once.

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Step 4 - Enter Your/Business name
  • Your/Business name: 
  • enter either your own name or the name of your business. The name you enter:
    • will appear on the payee's statement so ensure it makes your identity clear to the payee.
    • must only contain letters (no special characters e.g. _/@#%^*).
Step 5 - Select the payee details
  • Choose a payee to transfer your first payment to.
  • If you do not have any payees saved you can select "Maintain payees" to add new payees.

Add a Pay Anyone payee

Step 6 - Enter the transfer amount
  • Reference: enter a short reference or message for the payee.
  • The payee (recipient) will see this reference on their statement so make sure it clearly identifies the purpose of the payment.
  • Amount: enter the amount you wish to transfer, using a decimal point, if applicable.
  • When you are happy with the details you've entered, select "Add to list".
  • The payment will now display in the list.
Step 7 - Add more payments (if applicable)
  • To add more payments to the list repeat Steps 5-6.
  • Each time you select "Add to list" the payment details will display in the list.
  • If you need to remove a payment select "Remove".
  • You can also change the payment amount if necessary by selecting the amount and editing as needed.
Step 8 - Save as a template (if applicable)

If you are an ANZ Internet Banking for Business customer you can save payment lists as a template to make future Multiple Pay Anyone payments quicker.

To save the list as a template, check the box and enter a template name that you can easily identify for future use.

Step 9 - Select "Continue"

When you are happy with the information entered click "Confirm". This will complete the transfer and a confirmation message will display.

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Step 10 - Review your information

Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or the wrong account receiving funds.

  • If you notice mistakes select "Back" and re-enter the correct details following Steps 2-10.
  • When you are happy with the information entered select "Confirm".
  • This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

Step 11 - View your lodgement receipt
  • Your lodgement receipt is displayed to confirm that your transaction has been submitted successfully.
  • This does not mean the transaction will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account from which the payment is to be made.
  • Please make a note of the receipt number and lodgement number for your own records.
Important notes

When you are making multiple Pay Anyone payments it is your responsibility to ensure the details you provide are correct.

  • We do not check payment details.
  • If payment details are incorrect it may result in an unsuccessful transfer or the wrong payee receiving the funds.
  • If you have a query about a transfer you can send us a SecureMail or call ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
  • If you are an ANZ Internet Banking for Business customer please call the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am and 8.00pm Melbourne time, Monday to Friday.
How long do multiple Pay Anyone payments take?
  • Transfers are processed overnight on bank business days.
  • The time that it takes for the payee's account to be credited will vary depending on the policy and systems of the bank the account is held with.
  • Transfers submitted before 6.00pm Melbourne time on a bank business day are processed on that day.
  • Transfers submitted after 6.00pm Melbourne time or on weekends or public holidays are processed on the next bank business day.
How to stop multiple Pay Anyone payments

You can stop recurring or future payments by deleting the series from your future payments and transfers list. If you wish to delete a recurring or future dated payment, the request must be lodged with ANZ Internet Banking prior to 11.59pm Melbourne time on the day prior to the payment date.

Please note, you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

Need more help?

Use our frequently asked questions to find out more about making Multiple Pay Anyone payments.

How many payments can be made with Multiple Pay Anyone?

The following indicates the amount of payments that can be made using Multiple Pay Anyone for ANZ Internet Banking for Business customers:

  • Multiple payments completed manually: 18 payees.
  • Multiple payments via template: 99 payees.
  • Multiple payments via file uploads: 999 payees.
Can I do multiple payments in ANZ Internet Banking for Business on my mobile or tablet?

Yes, ANZ Internet Banking is available on eligible mobile, tablet and desktop devices. You can find out more information on our software requirements and settings page.

If an Administrator renames an account will the Operators see these changes?

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

Can I pay the same payee multiple times with a Multiple Pay Anyone?

Yes. Payments can be made multiple times to the same account/payee by using the Multiple Pay Anyone function.

However you must specify only one of your own ANZ accounts as the "from" account to be debited for all payments.

I have activated my Pay Anyone limit but still cannot make any payments. Why?

This can be a result of many different factors such as your Security Device not being activated or number of authorisations required, etc.

  • As such, we would recommend you contact the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm Melbourne time, Monday to Friday for further assistance.
How do I activate Pay Anyone as an Authoriser with a Security Device?

If you have been added as a new Authoriser in ANZ Internet Banking for Business, contact the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm Melbourne time Monday to Friday to activate your Security Device and obtain a temporary password.

  • After activation, the existing Pay Anyone limit set for the business will be available immediately, e.g. up to a maximum of $1,000,000.

Please note the $1,000,000 Pay Anyone limit requires higher authentication by ANZ and you may be contacted for further information to verify payment details.

What are the rules that will apply for transfers between different legal entities?

Transfer between different legal entities is treated as payment to third parties and is subject to overnight confirmation before the funds are made available. As such the balances will reflect the transfer in the debiting account in real time, but the funds will not be available in the receiving account until the next working day.

How do I upload a payment file from an accounting software package?

To upload a payment file from an accounting software package, follow the steps below:

  • Firstly ensure that the file is in the .aba file format as used in MYOB, QuickBooks and other packages.
  • Go to the "Payments" menu
  • Select “Manage payment templates” in “Manage payments” section
  • Choose ‘Add template
  • Select the template type
  • Select "Continue".
  • Select "Browse" to point to the file's location.
  • Select "Continue" to upload the file to ANZ.
  • Then follow the prompts.
Can I set up a recurring Multiple Pay Anyone payments to start today?

No. Multiple payments/transfers cannot be set up as recurring payments.

  • They can only be future dated.
  • If you want to make payments to the same payees for the same amount on a regular basis, you can save the payments as a template.
  • The template can then be used every time you need to make the payments.
Do I have to authorise a recurring payment each time it is to be processed?

No. Once the recurring payment is authorised this authorises all future payments in the series.

  • You can cancel a recurring payment at any time from "Manage future payments/transfers" from the "Payments" page.
  • Cancellation of a recurring payment does not require multiple authorisations.
How do I stop multiple payments/transfers?

You cannot stop immediate multiple payments or payments to be processed today.

  • You can only stop future dated payments if necessary.
  • If you wish to delete future dated payments, the request must be lodged with ANZ Internet Banking prior to 11.59pm Melbourne time on the day prior to the payment date via  "Manage future payments/transfers".
How long does it take for funds to be transferred?

Transfers are processed overnight on bank business days. The time that it takes for the payee’s account to be credited will vary depending on the policy and systems of the bank the account is held with.

  • Immediate payments/transfers submitted before 6.00pm Melbourne time on a bank business day are processed on that day.
  • Immediate payments/transfers submitted after 6.00pm Melbourne time or on weekends or public holidays are processed on the next bank business day.
Can payee lists and payment templates be blocked from some users?

Payee lists and payment templates are available to all Administrators and Authorisers in ANZ Internet Banking for Business as this information is held at the business level.

  • Administrators can, however, restrict Operators from having access to payee lists for Pay Anyone, payroll, payment templates or direct debit functions.
Does ANZ Internet Banking for Business have cut-off times for payments?

Yes. The cut-off times are the same as those for ANZ Internet Banking.

  • Payments need to be authorised prior to 6.00pm Melbourne time on a bank business day. Any payments authorised after this time, will be processed the next bank business day.
  • The cut-off time for transfers between accounts is 10.00pm Melbourne time on a bank business day.
  • The standard cut-off time for direct debit is 6.00pm Melbourne time.
  • ANZ recommends that all third party transactions of $500,000 and above are authorised prior to 4.00pm Melbourne time to ensure we can contact you to verify payment details when required. If we are unable to contact you to verify transaction information, payments may be cancelled.
What are the rules that apply for transfers between different legal entities?

Transfers between different legal entities are treated as third party payments and are subject to overnight confirmation before the funds are made available.

  • As such the balances will reflect the transfer in real time, but the funds will not be available until the next bank business day.
Important notes
  • It is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account. We do not check that the details provided by you are correct.
  • Pay Anyone transfers requested before 6.00pm Melbourne time on a bank business day will be processed to your account on the same day.
  • Transfers requested after this time may be processed on the following bank business day.
  • The time that it takes for a payee's account to be credited will depend on the policy and systems of the payee's bank.
  • You cannot delete or cancel an immediate transfer or a transfer to be processed today.
  • Future-dated transfers require cleared funds in your account at 11.59pm Melbourne time on the day before the scheduled transfer date.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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