Multiple Pay Anyone

Multiple Pay Anyone payments are only available to ANZ business customers. They are a convenient way for your business to make payments to parties at one time with a single debit to your selected business account.

  • If you are an ANZ Internet Banking for Business customer you can save a template of multiple Pay Anyone payments for re-use and import a payment file from your own computer to ANZ Internet Banking for processing of multiple Pay Anyone payments.

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FAQs

See also

Use our faqs to find out more about making multiple Pay Anyone payments.

How many payments can be made with multiple Pay Anyone?

The following indicates the amount of payments that can be made using multiple Pay Anyone for ANZ Internet Banking for Business customers:

  • Multiple payments completed manually: 18 payees.
  • Multiple payments via template: 99 payees.
  • Multiple payments via file uploads: 999 payees.
Can I do multiple payments in ANZ Internet Banking for Business on my iPhone®?

No. Currently ANZ Internet Banking for Business registration is not supported on iPhone®.

If an Administrator renames an account will the Operators see these changes?

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

I have activated my Pay Anyone limit but still cannot make any payments. Why?

This can be a result of many different factors such as your Security Device not being activated or number of authorisations required, etc.

  • As such, we would recommend you contact the ANZ Internet Banking for Business Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm (AEST), Monday to Friday for further assistance.
Can an Operator upload files?

Yes. Operator users are permitted to perform file uploads from accounting software packages.

How do I activate Pay Anyone as an Authoriser with a Security Device?

If you have been added as a new Authoriser in ANZ Internet Banking for Business, contact the ANZ Internet Banking for Business Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm (AEST) Monday to Friday to activate your Security Device and obtain a temporary password.

  • After activation, the existing Pay Anyone limit set for the business will be available immediately, e.g. up to a maximum of $1,000,000.

Please note: The $1,000,000 Pay Anyone limit requires higher authentication by ANZ and you may be contacted for further information to verify payment details.

What are the rules that will apply for transfers between different legal entities?  

Transfer between different legal entities is treated as payment to third parties and is subject to overnight confirmation before the funds are made available. As such the balances will reflect the transfer in the debiting account in real time, but the funds will not be available in the receiving account until the next working day.

How do I upload a payment file from an accounting software package?

To upload a payment file from an accounting software package, follow the steps below:

  • Firstly ensure that the file is in the .aba file format as used in MYOB, QuickBooks and other packages.
  • Go to the "Pay and Transfer" menu.
  • Select the type of payment you want to make
  • Select the "Import a payment file" link.
  • Click on the "Continue" button.
  • Click "Browse" to point to the file's location.
  • Once selected, click "Continue" and the file will be uploaded to ANZ.
  • Then follow with the prompts.
Can I make changes to an .aba file I have imported, before requesting authorisation?

Yes. You can make changes to the uploaded payment file before authorising the transaction.

  • Payees can be added, removed or have their payment amount altered.
  • For example, after importing a payroll template from MYOB, you can remove payments for casuals not working this pay period.
  • A file holding 90 items could be edited to reach the 999 items limit.
Who can request changes to and activate a Pay Anyone limit?

Pay Anyone limit changes can be requested by the Administrators via ANZ Internet Banking for Business.

  • Once the action number is received, it can be activated by any Administrator for the business via their ANZ Internet Banking if it is for $5,000.
  • For limits of more than $5,000 the Administrators must contact the ANZ Internet Banking for Business Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm (AEST), Monday to Friday to activate the daily Pay Anyone limit.
What happens to payments awaiting authorisation?

Payments awaiting authorisation sit in a "Work in progress queue" in "Authorise payments/transfers" under the "Pay and transfer" menu until they reach the payment expiry period as selected on the registration form.

  • This period, between 7 days and 31 days, determines how long a payment can stay unauthorised before expiring.
Do I have to authorise a recurring payment each time it is to be processed?

No. Once the recurring payment is authorised this authorises all future payments in the series.

  • The recurring payment can be cancelled at any time from the "Future payments/transfers" under the "Pay and transfer" menu.
  • Cancellation of recurring payment does not require multiple authorisations.
Can payee lists and payment templates be blocked from some users?

Payee lists and payment templates are available to all Administrators and Authorisers in ANZ Internet Banking for Business as this information is held at the business level.

  • Administrators can, however, restrict Operators from having access to payee lists for Pay Anyone, payroll, payment templates or direct debit functions.
Does ANZ Internet Banking for Business have cut-off times for payments?

Yes. The cut-off times are same as those for ANZ Internet Banking.

  • Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day.
  • The cut-off time for transfers between accounts is 10.00pm (AEST) on a bank business day.
  • The standard cut-off time for direct debit is 6.00pm (AEST).
  • ANZ recommends that all third party transactions of $500,000 and above are authorised prior to 4.00pm AEST to ensure we can contact you to verify payment details when required. If we are unable to contact you to verify transaction information, payments may be cancelled.
What extra information is required by an accounting package for an .aba file?

You will need the following information before you upload a payment file from any accounting software:

  • Bank ID: ANZ
  • APCA/Direct User ID: any six digit number (000000)
  • Balancing Items Required: No
What are the rules that apply for transfers between different legal entities?

Transfers between different legal entities are treated as third party payments and are subject to overnight confirmation before the funds are made available.

  • As such the balances will reflect the transfer in real time, but the funds will not be available until the next bank business day.
Important notes
  • It is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account. We do not check that the details provided by you are correct.
  • Pay Anyone transfers requested before 6.00pm (AEST) on a bank business day will be processed to your account on the same day.
  • Transfers requested after this time may be processed on the following bank business day.
  • The time that it takes for a payee's account to be credited will depend on the policy and systems of the payee's bank.
  • You cannot delete or cancel an immediate transfer or a transfer to be processed today.
  • Future-dated transfers require cleared funds in your account at 12.00am (midnight AEST) on the day before the scheduled transfer date.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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