Make multiple BPAY bill payments

Making multiple BPAY® bill payments is easy.

Business customers using ANZ Internet Banking:

  • Go to the "Pay and transfer" menu.
  • Select "Multiple BPAY® bills" and follow the steps below.

ANZ Internet Banking for Business customers:

  • Go to the "Pay and transfer" menu.
  • Select "Pay BPAY® bills".
  • Click on the "Create a new multiple bill payment" radio button.
  • Click "Continue" and follow the steps below.
Step 1 - Select the account to pay the bill from
  • From: choose the ANZ account you wish to transfer funds from, using the drop down list.
  • Only the valid accounts for this type of transfer will appear in the drop down list.

Please note that the multiple BPAY® bill payments will all be processed as one debit to the business account you have selected. You cannot select multiple accounts to be debited.

Step 2 - Enter the transfer date
  • Transfer date: choose the date on which you want the payments to be debited from your chosen account. To enter the date you can either:
    • select the calendar icon and click on the date required, or
    • enter the date in the format DD/MM/YYYY (e.g. 22/02/2010).
  • Remember all the bill payments will be processed as one debit from your chosen account on this specified date so you only need to enter the date once.
Step 3 - Select the biller
  • Choose the biller to transfer your first payment to, using the drop down list.

If you do not have any billers saved you can click the "Maintain biller list" button to add new billers.

Step 4 - Fill in the transfer amount section
  • Amount: enter the amount you wish to transfer, using a decimal point, if applicable.

When you are happy with the details you've entered, click the "Add to list" button.

  • The payment will now display in the list.

Make multiple BPAY payments - transfer amount

Step 5 - Add more payments (if applicable)
  • To add more payments to the list repeat steps 3-4.

Each time you click "Add to list" the bill payment details will display in the list.

  • If you need to remove a bill payment click the "Remove" button on the right of the list.
  • You can also change the bill payment amount if necessary by clicking in the amount box and editing it as needed.
Step 6 - Save as a template (if applicable)

ANZ Internet Banking for Business customers can save payment lists as a template to make future multiple BPAY® bill payments quicker.

  • To save the list as a template check the box and enter a template name that you will easily identify for future use.

Make multiple BPAY bill payments - save as template

Step 7 - Click "Continue"
  • When you are happy with the list of bill payments, the "From" account selected and the transfer date click "Continue".
Step 8 - Review your information

Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful bill payment or the wrong biller receiving funds.

  • If you notice mistakes select "Back" and re-enter the correct details following steps 1-8.
Step 9 - Confirm your transfer
  • When you are happy with the information entered click "Confirm".This will complete the bill payment and a confirmation message will display.

ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the BPAY® bill payment to the relevant Authoriser or Administrator for approval.

Step 10 - View your lodgement receipt
  • Your lodgement receipt is displayed to confirm that the bill payment has been submitted successfully.
  • This does not mean the bill payment will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account from which the bill is to be paid.
  • Please make a note of the receipt number and lodgement number for your own records.
Important notes

When you are making a bill payment it is your responsibility to ensure the details you provide are correct.

  • We do not check payment details.
  • If payment details are incorrect it may result in an unsuccessful bill payment or the wrong biller or account receiving funds.
  • If you have a query about a bill payment transaction you can send us a SecureMail or call ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
  • If you are an ANZ Internet Banking for Business customer please call the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am and 8.00pm (AEST), Monday to Friday.
How long do multiple BPAY® bill payments take?
  • Transfers are processed overnight on bank business days.
  • Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
How to stop recurring or future bill payments

You can stop recurring or future bill payments by deleting the series from your future payments and transfers list. If you wish to delete a recurring or future dated payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Please note that you cannot edit a recurring or future dated bill payment. You must delete and then re-submit a new payment.

Need more help?

Use our faqs to find out more about making multiple BPAY® bill payments.

How many payments can be made with multiple BPAY® bills?

The following indicates the amount of bill payments that can be made using multiple BPAY® bills for ANZ Internet Banking for Business customers:

  • Multiple BPAY® bill payments completed manually: 18 bill payments.
  • Multiple BPAY® bill payments via template: 99 bill payments.
Can I make multiple payments in ANZ Internet Banking for Business on my iPhone®?

No. Currently ANZ Internet Banking for Business registration is not supported on iPhone®.

If an Administrator renames an account will the Operators see these changes?

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

Can I transfer my biller lists and templates to ANZ Internet Banking for Business?

Due to privacy issues you cannot transfer the payee list, BPAY® biller list or payment templates from any other ANZ Internet Banking CRNs to the new ANZ Internet Banking for Business CRN.

What happens to payments awaiting authorisation?

Payments awaiting authorisation sit in a "Work in progress queue" in "Authorise payments/transfers" under the "Pay and transfer" menu until they reach the payment expiry period as selected at registration.

  • This period, between seven and 31 days, determines how long the payment can stay unauthorised before expiring.
Do I have to authorise a recurring payment each time it is to be processed?

No. Once the recurring payment is authorised this authorises all future payments in the series.

  • The recurring payment can be cancelled at any time from the "Future payments/transfers" under the "Pay and transfer" menu.
  • Cancellation of recurring payment does not require multiple authorisations.
Can BPAY® biller lists and payment templates be blocked from some users?

BPAY® biller lists and payment templates are available to all Administrators and Authorisers in ANZ Internet Banking for Business as this information is held at the business level.

  • Administrators can, however, restrict Operators from having access to payee lists for Pay Anyone, payroll, payment templates or direct debit functions.
What happens if an Authoriser has not authorised a payment by the cut-off time?

If payments are approved by the second Authoriser after the cut-off time on a given day, the payment will be processed the following bank business day.

Can I make multiple payments to the same biller with multiple BPAY® bills?

Yes. Payments can be made multiple times to the same biller in a same multiple BPAY® bill payment. But you can only select a single account from which to make a payment.

Can I set up recurring multiple BPAY® bill payments to start today?

No. Multiple payments/transfers cannot be set up as recurring payments.

  • They can only be future dated.
  • If you want to make payments to the same billers for the same amount on a regular basis, you can save the payments as a payment template for future re-use.
How do I stop multiple payments/transfers?

You cannot stop the immediate multiple BPAY® bill payments or payments to be processed today. 

  • You can only stop future dated payments if necessary.

If you wish to delete future dated payments, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date via the "Future Payments/Transfers" section.

How long does it take for funds to be transferred?

Transfers are processed overnight on bank business days. The time that it takes for the biller's account to be credited will vary depending on the policy and systems of the bank the account is held with.

  • Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
Does ANZ Internet Banking for Business have cut-off times for payments?

Yes. The cut-off times are same as that in ANZ Internet Banking.

  • Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day.
  • The cut-off time for transfer between accounts is 10.00pm (AEST) on a bank business day.
  • The standard cut-off time for direct debits is 6.00pm (AEST).
Important notes
  • You must ensure that the biller code and reference number are correct or the payment may be unsuccessful or may be paid to an unintended account. We do not check that the details provided are correct.
  • Bill payments requested before 6.00pm (AEST) on a bank business day will be processed to the account on the same day. Bill payments requested after this time may be processed on the next bank business day.
  • An immediate payment or a payment to be processed today cannot be deleted or cancelled after it is fully authorised.
  • Future dated payments require cleared funds in the account at 12.00am (midnight AEST) on the day before the scheduled payment date or the payment will be unsuccessful.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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