Search and download activity logs

Searching activity logs gives ANZ Internet Banking for Business Administrators the ability to monitor user activity on the business profile.

  • Searching through the user activity logs is quick and easy.
  • You can specify the user, the access type and the date range you are interested in searching.

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Searching through the user activity logs is quick and easy.Follow the steps below:

Step 1 - Navigate to "Search activity logs"
  • Select the “Profile” menu
  • Select "Manage users"
  • Select "Activity logs"
  • The "Manage Users - Search User Activity Logs" page will display.
Step 2 - Select the user

Select the user you want to search activity logs for.

  • All users for ANZ Internet Banking for Business will be displayed, including Administrators, Authorisers and Operators.
  • If the user you are searching for has been deleted or deregistered from ANZ Internet Banking for Business, select all users.
  • This will display all the activities carried out in ANZ Internet Banking for Business, including the ones done by deleted or deregistered users
Step 3 - Select the activity type

Select the type of activity you want to search for.

Choose one of the following:

  • All events
  • Access events 
  • Operator maintenance
  • Payee list maintenance
  • Payments/Transfers
  • Template maintenance.
Step 4 - Select the date range

When entering the date range to search for, you can either: 

  • Choose to search returned items for the last 7, 14, 30, 60, 90 or 120 days, using the drop down list, or
  • Specify your own date range that is within the last 120 days.
Step 5 - Perform your search

Select “Search”. A list of activities that meet your search criteria will display.

If you wish to save the results, you can:

  • Select the "Print copy" icon at the top of the page to send the results to your printer. If there is no print icon displayed, please use your own browser's print function.
  • Download your activity logs by selecting “Download user activity logs”.
    • When the file has finished downloading, excel will open and the user activity logs will appear in the spreadsheet.
    • You can then save the file to your computer or disk by choosing a file name and your preferred location.

The details will be saved in a CSV File format.

 

Step 6 - Perform another search (if applicable)

While viewing the activity logs, you can search again:

  • Select a different user, activity and date range
  • Select "View".

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Need more help?

Use our frequently asked questions to find out more about searching and downloading activity logs in ANZ Internet Banking for Business.

How do I differentiate between user types in the logs?

You can differentiate between the Administrators/Authorisers and Operators by the type of details displayed:

  • Operators will have their names and Operator IDs displayed.
  • Administrators and Authorisers will have their names and CRNs displayed.
How is the activity log displayed in ANZ Internet Banking for Business?

The activity log will display details of all the activities based on the search criteria you have specified. The following details are provided:

  • Date/time: the date and time the activity took place.
  • User: the name of the user performing the activity.
  • Activity: the type of activity performed namely; access to ANZ Internet Banking for Business, payments/transfers, Operator maintenance, template maintenance or payee list maintenance.
  • Description: a short description of the type of activity performed. For example, sign on, sign off, create direct debits, edit multiple Pay Anyone, etc.
  • Lodgement ID: the lodgement number will appear where a payment or transfer has occurred. Otherwise this section will be blank.
How many user activities can I view in the "User activity logs" page?

You can view up to 30 user activities at once. To view additional activities, select "Next" or the page you wish to view.

Why is the lodgement ID missing from some of the activities?

The lodgement ID section will contain the lodgement number only where a payment or transfer has occurred. Otherwise this section will be blank.

How far back can I search the user activity log?

You can search the activities of each user for up to the last 120 days via ANZ Internet Banking for Business.

Can I download the user activity logs in any other format?

No. The only file type available is the CSV file format.

  • This file can then be saved to your computer.
  • This file can be opened by a plain text editor like notepad or Microsoft Excel.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.