Add an Operator

ANZ Internet Banking for Business Administrators can add Operators in ANZ Internet Banking for Business. To add a new Operator:

Step 1 – Navigate to “Add Operator”
  • Go to the "Profile" menu
  • Go to the "Manage users" from under the “Settings” section
  • Select the "Add Operator"
  • Follow the steps below.
Step 2 - Enter the Operator's details

Fill in the required personal information for the new Operator as follows:

  • First name: The first name of the Operator. This must only contain letters, numbers, apostrophes, hyphens and spaces with no special characters (e.g. !@$#%^*).
  • Surname: The last name of the Operator. Again, this also must contain letters, numbers, apostrophes, hyphens and spaces with no special characters.
  • Operator ID: A unique ID identifier that you want the Operator to use to log on. This must be 
    • be between 3 and 10 characters in length
    • be composed of numbers or alphabetical characters only
    • contain no spaces, special characters, hyphens or apostrophes

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Step 3 - View the Operator credentials

The Operator credentials will be created immediately and you will be shown the following information. You will need to provide this information to the Operator so they can log on to ANZ Internet Banking for Business:

  • CRN: the Master Customer Reference Number(All Operators will have the same Master CRN).
  • Operator ID: the Operator’s unique identifier
  • Password: the temporary password the Operator will use to log on for the first time.  When they first log on, they will be prompted to change it to a unique password.

 

What next?
  1. Pass the details shown in step 2 to the Operator
  2. Use the Edit Access function to complete the following additional steps for the newly created Operator:
    • Enable the Operator’s Login access (for security reasons, an Operator won’t be able to log on to ANZ Internet Banking for Business until the Administrator enables their login access)
    • Assign the Operator access to specific linked accounts
    • Configure the Template access options for the Operator if required.

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Need more help?

Use our frequently asked questions to find out more about adding Operators in ANZ Internet Banking for Business.

Do I need to fill in forms to register my accountants as Operators?

You do not need to fill out any forms to register Operators for ANZ Internet Banking for Business.

  • If you are an Administrator, you can add Operators any time
  • Add an Operator
How do I manage Operators once they are added or registered?

An Administrator can manage Operator access once they are added,using the "Manage users" function

Who can add Operators to ANZ Internet Banking for?

Only Administrators have permission to add Operators in ANZ Internet Banking for Business.

What information is required to add a new Operator?

The user's personal details are required in order to add them as Operators in ANZ Internet Banking for Business. See Step 2 – Enter the Operator’s details.

What is an Operator ID?
Can I create two Operators with the same ID?

No. Two Operators cannot have the same Operator ID. 

  • The Operator ID must be unique to each Operator.

Need more help?

For further assistance please call the ANZ Internet Banking for Business team on 1800 269 242, between 8.00am and 8.00pm (AEST), Monday to Friday.

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