Search activity logs

Managing Operators is an effective way for ANZ Internet Banking for Business Administrators to monitor user activity and control Operator access.

  • Searching through the user activity logs is quick and easy.
  • You can specify the user, the access type and the date range you are interested in searching.
Step 1 - Navigate to "Search activity logs"
  • Select the “Profile” menu
  • Select "Manage users".
  • Select "Activity logs"
Step 2 - Select the user

The "Manage Users - Search User Activity Logs" page will display.

User: select the user you want to search activity logs for.

  • All users for ANZ Internet Banking for Business will be displayed, including Administrators, Authorisers and Operators.
  • If the user you are searching for has been deleted or deregistered from ANZ Internet Banking for Business, select all users.
  • This will display all the activities carried out in ANZ Internet Banking for Business, including the ones done by deleted or deregistered users
Step 3 - Select the activity type

Activity: select the type of activity you want to search for.

Choose one of the following:

  • All events
  • Access events 
  • Operator maintenance
  • Payee list maintenance
  • Payments/Transfers
  • Template maintenance.
Step 4 - Select the date range

When entering the date range to search for, you can either: 

  • Choose to search returned items for the last 7, 14, 30, 60, 90 or 120 days, using the drop down list, or
  • Specify your own date range that is within the last 120 days.
Step 5 - Select "Search"

A list of activities that meet your search criteria will then display.

To print this page, select "Print copy" icon at the top of the page to print. If there is no print icon displayed, please use your own browser's print function. 

You can also download your activity logs.

Step 6 - Perform another search (if applicable)

While viewing the activity logs, you can search again:

  • Select a different user, activity and date range
  • Select "View".


Need more help?

Use our frequently asked questions to find out more about searching activity logs in ANZ Internet Banking for Business.

What can I do with "Search activity logs"?

The "Search activity logs" tool allows you to search the logs of all activities including payments, maintenance and access activities performed by ANZ Internet Banking for Business users.

Once you have viewed the activity log for the users you can either:

  • print it for your records, or
  • download the details as a CSV file format and save it to your computer for future reference.
How do I differentiate between user types in the logs?

You can differentiate between the Administrators/Authorisers and Operators by the type of details displayed:

  • Operators will have their names and Operator IDs displayed.
  • Administrators and Authorisers will have their names and CRNs displayed.
How is the activity log displayed in ANZ Internet Banking for Business?

The activity log will display details of all the activities based on the search criteria you have specified. The following details are provided:

  • Date/time: the date and time the activity took place.
  • User: the name of the user performing the activity.
  • Activity: the type of activity performed namely; access to ANZ Internet Banking for Business, payments/transfers, Operator maintenance, template maintenance or payee list maintenance.
  • Description: a short description of the type of activity performed. For example, sign on, sign off, create direct debits, edit multiple Pay Anyone, etc.
  • Lodgement ID: the lodgement number will appear where a payment or transfer has occurred. Otherwise this section will be blank.
How many user activities can I view in the "User activity logs" page?

You can view up to 30 user activities at once. To view additional activities, select "Next" or the page you wish to view.

Why is the lodgement ID missing from some of the activities?

The lodgement ID section will contain the lodgement number only where a payment or transfer has occurred. Otherwise this section will be blank.

How far back can I search the user activity log?

You can search the activities of each user for up to the last 120 days via ANZ Internet Banking for Business.

If you will require this information in future, you may:

  • search for the last 120 days and print it for your records or
  • download the activity logs in a CSV file format and save it to your computer.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.