Download activity logs

Managing Operators is an effective way for ANZ Internet Banking for Business Administrators to monitor user activity and control Operator access.

  • To keep a record of user activities you can easily download them to your computer as a CSV file.
  • To download logs you'll firstly need to complete an activity log search.
Step 1 - Navigate to "Activity Logs"
  • Select the “Profile” menu
  • Select "Manage users"
  • Select "Activity Logs"

The "Manage Operators - search user activity logs" page will display.

Step 2 - Select the "User"

User: select the user you want to search activity logs for. All users of ANZ Internet Banking for Business, including Administrators, Authorisers and Operators will display in this list.

  • If the user you are searching for has been deleted or deregistered from ANZ Internet Banking for Business, select “All users” option
  • This will display all the activities carried out in ANZ Internet Banking for Business, including the ones done by deleted or deregistered users
  • Otherwise select the user you would like to search.
Step 3 - Select the "Activity"

Activity: select the type of activity you want to search for. Choose one of the following:

  • All events
  • Access events
  • Operator maintenance
  • Payee list maintenance
  • Payments / transfers
  • Template maintenance
Step 4 - Select the "Date Range"

When entering the date range to search for you can either:

  • Choose to search returned items for the last 7, 14, 30, 60, 90 or 120 days, or
  • Specify your own date range that is within the last 120 days.
Step 5 - Select "Search"

A list of activities that meet your search criteria will then display. 

To print this page, select the "Print" icon at the top of the page to print. If there is no print icon, please use your own browser's print function. 

Step 6 - Select the "Download user activity logs" and save the file

Select "Download user activity logs" will begin the download process.

  • When the file has finished downloading, excel will open and the user activity logs will appear in the spreadsheet.
  • You can then save the file to your computer or disk by choosing a file name and your preferred location.
  • The details will be saved in a CSV File format.

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Need more help?

Use our frequently asked questions to find out more about downloading activity logs in ANZ Internet Banking for Business.

What can I do with the "Search activity logs"?

The "Search activity logs" tool allows you to search the logs of all activities including payments, maintenance and access activities performed by ANZ Internet Banking for Business users.

Once you have viewed the activity log for the users you can either:

  • print it for your records, or
  • download the details as a CSV file format and save it in your computer for future reference.
How do I differentiate between user types in the logs?

You can differentiate between the Administrators/Authorisers and Operators by the type of details displayed in the drop down list:

  • Operators will have their names and Operator IDs displayed.
  • Administrators and Authorisers will have their names and CRNs displayed.
How is the activity log displayed in ANZ Internet Banking for Business?

The activity log will display details of all the activities based on the search criteria that you have specified. The following details are provided:

  • Date/time: the date and time the activity took place.
  • User: the name of the user performing the activity.
  • Activity: the type of activity performed namely; access to ANZ Internet Banking for Business, payments/transfers, Operator maintenance, template maintenance or payee list maintenance.
  • Description: a short description of the type of activity performed. For example, sign on, sign off, create direct debits, edit multiple Pay Anyone, etc.
  • Lodgement ID: the lodgement number will appear where a payment or transfer has occurred. Otherwise this section will be blank.
How many user activities can I view in the "User activity logs" page?

You can view up to 30 user activities at once. To view additional activities, select "Next" or the page you wish to view.

Why is the lodgement ID missing from some of the activities?

The lodgement ID section will contain the lodgement number only where a payment or transfer has occurred. Otherwise this section will be blank.

How far back can I search the user activity log?

You can search the activities of each user for up to last 120 days via ANZ Internet Banking for Business.

If you will require this information in future, you may:

  • search for the last 120 days and print it for your records or
  • download the activity logs in a CSV file format and save it in your computer.
Can I download the user activity logs in any other format?

No. The only file type available is the CSV file format.

  • This file can then be saved in your computer.
  • This file can be opened by a plain text editor like notepad or Microsoft Excel.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.