Delete a direct debits template

Templates are a convenient way to help you create direct debits. Once you save a template you can select it to populate your payments without the need to add the details for each payment individually.

  • If you no longer need your template you can easily delete it. Once a template is deleted it cannot be retrieved.

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FAQs

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ANZ Internet Banking for Business customers can easily delete a direct debits template.

  • Go to the "Direct debits" menu.
  • Click on the "Manage templates" link and follow the steps below.

Alternatively you can:

  • Go to the "Pay and transfer" menu.
  • Select "Payment templates" and follow the steps below.

The full list of direct debits templates will display here.

Step 1 - Select the template and click "Immediately delete template"
  • Ensure the correct template is selected, using the radio buttons under the "Select" column.
  • Click on the "Immediately delete template" link.

This will delete the template from your list so you will no longer be able to use it to make direct debits.

Need more help?

Use our faqs to find out more about deleting a direct debit template.

Once a template is deleted can I retrieve the information again?

No. Once a template is deleted, the information in that template cannot be retrieved again.

  • You will need to re-enter the details if you want to re-save the template.
How long does it take to delete a template?

Once deleted, the details will be updated immediately in the "Direct debit templates" list and the template will be removed immediately.

What information is required to add a direct debit template?

You need the following information to add a direct debit template:

  • Template name: this is only required when creating a new template or copying an existing template.
  • Your/business name: provide the name that you would like to appear on the client's statement.
  • Client details: allows you to select a client from the client list or add a new client to the list by clicking the "Maintain client list" link.
  • Transfer amount: includes the "Reference" that you would like to appear on the client's statement as well as the "Amount" that will be transferred to the client's account.
Can I edit the amount or client details in the template if it is incorrect?

Yes. You can make the following edits to your direct debit templates:

  • The amount to be transferred.
  • Your/business name (this will appear on the client's statement).
  • The client details. You can remove an existing client or add a new one
  • Update your business name. Remember this will appear on the client's statements so ensure it is accurate and clear with no special characters (e.g. !@$#%^&*).
  • Add more payments by following steps 2-3 of the add template page.
  • Remove a payment by clicking on the "Remove" button to the right of the payment.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.