Add a new direct debits template

ANZ Internet Banking for Business customers can easily add a new direct debits template.

  • Go to the "Direct debits" menu.
  • Click on the "Manage templates" link in the additional links section.
  • Then click on the "Add template" link and follow the steps below.

Alternatively you can:

  • Go to the "Pay and transfer" menu.
  • Select "Payment templates".
  • Click the "Add template" link.
  • Then choose the "Direct debits" radio button, click "Continue" and follow the steps below.
Step 1 - Fill in the common template details
  • Template name: enter a name associated with the type of payments being made.
    • Choose one that you will easily identify for future use.
  • Your/Business name: enter either your own name or the name of your business if appropriate. The name you enter:
    • will appear on the client/debtors' statement so ensure it makes your identity clear to the client/debtors
    • must only contain letters (no special characters eg. _/@#%^*).

Add a direct debit template - template details

Step 2 - Select the client/debtor to be debited
  • From: choose a client/debtor to transfer your first payment to, using the drop down list.

Add a direct debit template - client details

If you do not have any client/debtors saved you can click the "Maintain clients" button to add new client/debtors.

Step 3 - Fill in the transfer amount section
  • Reference: enter a short reference or message for the client/debtor.
    • The client/debtor will see this reference on their statement so make sure it clearly identifies the purpose of the payment.
  • Amount: enter the amount to transfer in dollars and cents with a decimal point.
    • For example one thousand dollars would be "1000.00" - Do not include the "$" sign.

When you are happy with the details you've entered, click the "Add to list" button.

  • The payment will now display in the list

Add a direct debit template - payment details

Step 4 - Add more payments (if applicable)
  • To add more payments to the list repeat steps 2-3.

Each time you click "Add to list" the payment details will display in the list.

  • If you need to remove a payment click the "Remove" button on the right of the list.
  • You can also change the payment amount if necessary by clicking in the amount box and editing it as needed.
Step 5 - Click "Save"
  • When you are happy with your new template, click the "Save" button.

Your template will now be saved so you can use it for future direct debits.

Need more help?

Use our faqs to find out more about adding a new direct debit template.

What information is required to add a direct debit template?

You need the following information to add a direct debit template:

  • Template name: this is only required when creating a new template or copying an existing template.
  • Your/business name: provide the name that you would like to appear on the client/debtor's statement.
  • Client details: allows you to select a client/debtor from the drop down list available for client list or click "Maintain clients" in order to add new clients to the list.
  • Transfer amount: includes the "Reference" that you would like to appear on the client/debtor's statement as well as the "Amount" that will be transferred to the client/debtor's account
Is it mandatory to fill in the "Your/Business name" field?

No. It is not mandatory to fill in the "Your/Business name" field for direct debits. This field:

  • may be left blank as it is optional
  • must only contain letters, numbers, spaces or hyphens (no special characters) if filled in
  • maximum 16 characters in length.
Is there any other optional information while creating a direct debit template?

Yes. While creating a direct debit template some information is optional:

  • Your/Business name
  • Message/Reference for the client
  • The amount to be debited from the client.
How long does it take to add a template once saved?

Once saved, the page will refresh and the template will be updated immediately in the direct debit template list and can be used for payment at once.

Can I edit the amount or client details in the template if it is incorrect?

Yes. You can edit, copy, rename or delete the templates. You can make the following edits to your direct debit templates:

  • The amount to be transferred.
  • Your/business name (this will appear on the client/debtor's statement).
  • The client details. You can remove an existing client or add a new one.
  • Add more payments by following steps 2-3 of the "Add template" page.
  • Remove a payment by clicking on the "Remove" button to the right of the payment.
How many payments can be added in a template?

You can add up to 99 direct debit payments in a single template.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.