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Your client list comprises of the debtors you have saved to your ANZ Internet Banking in order to receive direct debits from them. When creating direct debits you can select previously saved clients from your list and avoid filling in their details each time.
If you no longer need to receive direct debits from a client you can easily delete them from your client list. Once you've deleted their details you won't be able to retrieve them.
ANZ Internet Banking for Business customers can easily delete client details from their direct debit client list, if necessary.
You cannot delete a client/debtor if there is a future or recurring payment scheduled from that person.
If you wish to delete a future dated or recurring payment, the request must be lodged with ANZ Internet Banking prior to 11.59pm Melbourne time on the day prior to the payment date.
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For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833 24 hours a day, seven days a week.
You need the following information to save the details in the client list:
If the client's bank details change in future, you can always go to the "Manage client list" link under the "Set up business Direct debit" page to edit their details.
Yes. You can delete any client from the client list any time via the "Manage client list" section under the "Set up business Direct debit" menu.
No. Your client does not need to have an ANZ account.
You cannot edit/delete a client detail if there is a future payment scheduled from that person.
If you wish to delete a future dated payment, the request must be lodged with ANZ Internet Banking prior to 11.59pm Melbourne time on the day prior to the payment date.
No. Once you select "Delete" the client details will be deleted immediately and the client will be removed from your list.