We want to make your ANZ Internet Banking experience the best it can be.
If you have any queries about your accounts, payments or transfers you've made from ANZ Internet Banking, or other enquiries, you can use our online SecureMail and forms available on the "Contact Us" pages. In most cases, we'll respond to you within 24-48 hours.
Additionally, if you want to provide feedback to us about your ANZ Internet Banking experience, you can select the “Feedback” icon on many of our pages.
You can also contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
ANZ Internet Banking for Business customers, please contact the ANZ Internet Banking for Business Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm (AEST), Monday to Friday.
- Enquire about a card account
- Enquire about a cheque and savings account
- Enquire about a bank cheque
- Enquire about a past payment or transfer
- Inform ANZ of your International travel plans
Use our faqs to find out more about contacting ANZ.
|How can I access the "Contact us" page?|
The "Contact us" page can be accessed using the "Contact us" link located on the top right of your ANZ Internet Banking screen, next to the "Log out" button.
|What information can I find on the "Contact us" page?|
The "Contact us" page provides you the ANZ contact details you can use if you have any ANZ Internet Banking enquiries related to online transactions or ANZ accounts you manage online.
|How do I send a SecureMail?|
To send a new SecureMail, you need to complete the following three steps:
Need more help?
For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.