My transactions

ANZ Internet Banking makes keeping track of your transactions easy.

You can view transactions as far back as 120 days, search through them and even download transaction histories to your computer.

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FAQs

My accounts

Find out how easy it is to manage your account online. Choose your account type:

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Use our frequently asked questions to find out more about your transactions.

How can I view past transactions on a particular account?

To view your past transactions:

  • Go to the "View Accounts" landing page.
  • This is the first page you see when you log on to ANZ Internet Banking.
  • If you cannot locate it go to the "Accounts" menu and select "View Accounts".
  • Select your relevant account from the list by clicking the account name - this will take you to the account overview.
  • In the account overview, the "Transaction history" tab will display by default for cheque or savings accounts, loan accounts or investment accounts.
  • Card accounts will display the "Card statement" tab by default so you'll need to select the "Transaction history" tab.

In the "Transaction history" tab, you will see one or both of the following lists:

  • Recent: the transactions that have been received by ANZ for processing. Once these transactions have been processed they will be moved to the "Processed" list.
  • Processed: the transactions that have been processed to your selected account in the last 120 days. For V2 Plus accounts, only transactions from the last 90 days will display.

Note: Transactions on your credit card will not appear on your "Transaction history" page until they have been processed.

  • You can also select the "Outstanding authorisations" tab if you wish to see the transactions from your ANZ Access Visa Debit card that have been received by ANZ for processing but have not cleared as yet. This option is only available for eligible accounts.
  • Find out more about viewing your transactions
How can I view transactions from the past 60 or 120 days?

The best way to view transactions from the past 60 or 120 days is to use the search transactions function.

What are "Outstanding authorisations"?
What are "Recent" transactions?
What information does my transactions list show?

The transactions tab shows the list of transactions carried out on a particular account for the date range selected. It lists the date a transaction was processed, description for that transaction, the debit or the credit amount and the balance after that transaction.

  • For credit card accounts and loan accounts, the transaction history page does not include the balance column.
What is the difference between my available funds and my current balance?

Current balance

The current balance incorporates all transactions that have been processed to the account.

  • It may include funds which have been deposited but not yet cleared and therefore are not available for withdrawal.
  • Likewise it may not show recently withdrawn funds until they have been fully processed.

Available funds

Available funds are the total amount available for withdrawal from your account. 

  • It will include account specific items such as withdrawal limits, credit limits, redraw and overdraft facilities.
  • It will also include the recent transactions that are in the process of being posted to your credit card or visa debit account.
  • It will not include funds that are currently held in an ANZ Term Deposit, as these funds are usually unavailable until investment maturity.
  • It will not include all funds that have been deposited but not yet cleared, such as cheques waiting for clearance.
How do I download my transactions?

You can download the transaction history for your accounts for up to 120 days (90 days for V2 Plus accounts) via the "Download Transaction History" link on the "View Accounts" page. This link is located under the account list.

Do I need special software to download my transactions?

The "Download Transaction History" page allows you to download transaction data directly to a software package of your choice if applicable:

  • Quicken
  • Microsoft Money
  • MYOB
  • Agrimaster
  • Phoenix Gateway

However, if you do not have one of these software packages, you may still download the transactions to your computer as CSV text file. This file can be opened by a plain text editor like notepad or Microsoft Excel.

What is a CSV file?

ANZ Internet Banking allows you to download certain information to your computer, including transaction histories, cheque reconciliation details, Operator activity logs or direct debit returned items (eligible business customers only).

  • When downloading information you choose the file type. The CSV file is the easiest option as it does not require any additional software package.
  • CSV stands for Comma Separated Values or Character Separated Values. It saves your information in a basic list separated by commas.

The file can be opened by a plain text editor like notepad or Microsoft Excel.

How far back do my transactions go?

For a V2 Plus account, it goes back up to 90 days while for all other accounts you can access them online for up to 120 days. For transactions carried out prior to 120 days check your paper statement or your online statement, if applicable.

How can I view my transactions made before I registered for ANZ Internet Banking?

For a V2 Plus account, it goes back up to 90 days while for all other accounts you can access them online for up to 120 days. For transactions carried out prior to 120 days check your paper statements or your online statements.

How can I see my full statement?

You can only see transactions for a particular account via your ANZ Internet Banking. To view a full statement of your accounts, you will need to refer to your paper statements or online statements.

Can I delete transactions?

No. Once the transaction is processed to your account, you cannot cancel or delete the transaction. However, you may lodge a transaction dispute if applicable.

 

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.