Register for online statements

Online statements are the environmentally friendly paperless way to receive account statements.

  • Registering an account for online statements replaces the paper statement for that account
    • Please note, paper statements will continue to be sent for Business accounts.
  • You'll need to provide a valid email address so that we can send you a notification email when your online statements are ready to be viewed within ANZ Internet Banking.

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Registering a linked ANZ account for online statements is easy.

  • Go to the "Accounts" menu.
  • Select "View online statements" and follow the steps below.
Registering other accounts

It may be that you have previously registered one or more of your eligible accounts for online statements and have some remaining eligible accounts yet to be registered. 

  • If you would like to register remaining account(s) click on the "Register other accounts for online statements" link on the "Online statements" page and then follow the steps below.
Step 1 - Enter your email address

You will receive email notifications when your online statements are ready to be viewed within ANZ Internet Banking.

  • The default email address presented here is your ANZ Internet Banking email address, specified by you at registration.
  • If you choose to provide a different email address, this will only apply to the online statements registration you are currently completing.

Always ensure you provide a valid email address because if we receive a bounced email we may change your account back to paper statements.

Step 2 - Select the account(s) you wish to register for online statements
  • Use the checkboxes to select the account(s) you wish to register for online statements.
  • Click "Continue".

Please note that if an account does not appear in the list it is not eligible for online statements.

Step 3 - Read and accept the terms and conditions
  • Check the box to acknowledge that you have read and accept the terms and conditions.
  • Click "I accept".

Your registration for online statements for your chosen account(s) is now complete.

What happens next?
  • You will receive a confirmation email to your nominated email address within 24 hours of your registration.
  • You will receive online statements instead of paper statements for your registered account(s) from the next statement due date. *Please note, paper statements will continue to be sent for Business accounts.
  • If your statement due date is within two days of your registration you may still receive a paper statement.
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Need more help?

Use our FAQs to find out more about registering for online statements.

Can I register all my accounts for online statements?

No. Online statements are only available for certain account types.

Eligible accounts for online statements
ANZ Credit Cards Everyday Banking and Savings accounts
  • ANZ First Visa
  • ANZ Platinum
  • ANZ Low Rate
  • ANZ Low Rate Platinum
  • ANZ Frequent Flyer Visa
  • ANZ Frequent Flyer Visa Gold
  • ANZ Frequent Flyer Visa Platinum
  • ANZ Rewards Visa
  • ANZ Rewards Platinum
  • ANZ Balance Visa
  • ANZ Business One.
  • ANZ Everyday Visa Debit
  • ANZ Access Select
  • ANZ Pensioner Advantage
  • ANZ Cash Management
  • ANZ Premium Cash Management
  • ANZ Online Saver
  • ANZ Online Investing Account
  • ANZ Access Advantage
  • ANZ Premier Cheque Account
  • Prime Cash Management Account
  • ANZ Progress Saver Account
  • ANZ Progress Home Saver
  • V2 PLUS
  • Access Limited
  • ANZ Visa Debit.

You can register an ANZ account for online statements if:

  • For credit cards (other than Business One): you are the primary account holder;
  • For Business One credit cards: you are a Principal;
  • For ANZ Assured: you are the sole account holder or signatory.  You cannot register for Online Statements on an account to which
  • ANZ Assured is attached if there is more than one account holder or signatory;
  • For other accounts: you are the sole account holder or signatory, or are a signatory to the account and are able to change the statement address on the account. You cannot register for Online Statements on an account where more than one signatory is required to operate the account;
  • For other business accounts: where you are a signatory.
What accounts are not eligible for online statements?

If your account comes under any of the following categories it will not be eligible for online statements.

  • Mortgages
  • Business banking
  • Secondary cardholder for consumer or commercial credit cards
  • Two or more to sign accounts
  • Two or more to sign regulated accounts
  • Accounts held in trust
  • Accounts without a valid mailing address
  • Third party signatories
  • Beneficiaries.
Does it cost anything to register for online statements?

No. It will not cost you anything extra to register for online statement. Once you register an account for online statements, you will no longer receive paper statements at your mailing address.

Can I get online statements for accounts not linked to my ANZ Internet Banking?

No. Online statements are only available to accounts linked to your ANZ Internet Banking. To link an account to ANZ Internet Banking:

  • Use the link my accounts function on ANZ Internet Banking - this will take 24-48 hours.
  • Contact the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week - this will be immediate.
  • Visit your nearest ANZ branch - this will be immediate.
  • Complete an ANZ Internet Banking for Business Maintenance form and fax to 1800 304 131.
How often will online statements be provided?

Online statements will be provided to you at the same frequency that your paper statements are issued for the registered account.

Will my online statements be back dated to include older statements?

No. Statements from dates prior to your registration for online statements are not available as online statements.

  • You will receive online statements for your registered account(s) from the next statement date.
What if the email address I nominated at registration is no longer valid?

The default email address presented on the registration page is your ANZ Internet Banking email address, specified by you during ANZ Internet Banking registration.

  • If necessary you can update or change your email address.
  • Always ensure you provide a valid email address because if we receive a bounced email we may change your account back to paper statements.
Once I register for online statements will my next statement an online one?

If you register for online statements today and your next statement issue date is within the next two days, then you will still receive a paper statement for your next statement.

  • This is because the registration process may take up to 24 hours.
  • Every statement after this one will be an online one, while you are registered for online statements.
How do I change my email address for online statement notifications?

You must have a valid email address to receive online statements. To check or to change your email address, log on to ANZ Internet Banking and follow the steps below:

  • select the "Update Details" menu
  • go to "My Details" section
  • click "Change my email address"
  • provide your new email address.

ANZ will send all online statement notification emails to the new updated email address.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

You can register an ANZ account for online statements if:

  • For credit cards (other than Business One): you are the primary account holder;
  • For Business One credit cards: you are a Principal;
  • For ANZ Assured: you are the sole account holder or signatory.  You cannot register for Online Statements on an account to which ANZ Assured is attached if there is more than one account holder or signatory;
  • For other accounts: you are the sole account holder or signatory, or are a signatory to the account and are able to change the statement address on the account. You cannot register for Online Statements on an account where more than one signatory is required to operate the account;
  • For other business accounts: where you are a signatory.
Eligible accounts
Eligible accounts for online statements
ANZ Credit cards Everyday Banking and Savings accounts
  • ANZ First Visa
  • ANZ Platinum
  • ANZ Low Rate
  • ANZ Low Rate Platinum
  • ANZ Frequent Flyer Visa
  • ANZ Frequent Flyer Visa Gold
  • ANZ Frequent Flyer Visa Platinum
  • ANZ Rewards Visa
  • ANZ Rewards Platinum
  • ANZ Balance Visa
  • ANZ Business One.
  • ANZ Everyday Visa Debit
  • ANZ Access Select
  • ANZ Pensioner Advantage
  • ANZ Cash Management
  • ANZ Premium Cash Management
  • ANZ Online Saver
  • ANZ Online Investing Account
  • ANZ Access Advantage
  • ANZ Premier Cheque Account
  • Prime Cash Management Account
  • ANZ Progress Saver Account
  • ANZ Progress Home Saver
  • V2 PLUS
  • Access Limited
  • ANZ Visa Debit.
Eligible business accounts
Eligible business accounts for online statements
ANZ Business lending products Everyday Banking and Savings accounts
  • ANZ Agri Finance
  • ANZ Investment Property Loan
  • ANZ Business Saver Loan
  • ANZ Business Mortgage Loan
  • ANZ Business Loan
  • ANZ Business credit facility
  • ANZ Home Loan in a Company Name
  • ANZ Resident Investment Loan in a Company Name
  • ANZ Home Equity Loan in a Company Name.
  • ANZ Agri Finance Offset Account
  • ANZ Business Classic
  • ANZ Business Driver
  • ANZ Revolving Agri Line of Credit
  • ANZ GST Payment Account
  • ANZ Business Cash Management Account
  • ANZ Premium Business Cash Account
  • ANZ Business Online Saver
  • ANZ Business Extra
  • ANZ Business Mortgage Loan Offset Account
  • ANZ Negotiator
  • ANZ Negotiator Transactor
  • ANZ Negotiator Investor
  • ANZ Negotiator Plus
  • ANZ Security Deposit
  • ANZ Statutory Trust Account
  • ANZ Equity Manager
  • ANZ Equity Manager in a Company Name
  • ANZ Direct Equity Manager.
Account types that are not eligible

If your account comes under any of the following categories it will not be eligible for online statements.

  • Mortgages
  • Secondary cardholder for consumer or commercial credit cards
  • Accounts requiring two or more to sign
  • Regulated accounts requiring two or more to sign
  • Accounts held in trust
  • Accounts without a valid mailing address
  • Accounts to which you are a third party signatory*
  • Accounts to which you are a beneficiaries*.

* You can only register an account for which you are the sole primary signatory. You cannot register an account for which you are a third party signatory or beneficiary.

When you register for online statements, you are nominating not to receive paper statements for that account. *Please note, paper statements will continue to be sent for Business accounts