Edit your notification preferences

You can receive account notifications for your eligible ANZ accounts and your payee list.

You can edit your notification preferences to select where you’d like notifications to be sent and select whether you’d like to receive notifications when changes are made to your payee list.

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FAQs

See also

 

To edit your notification preferences, you’ll need to be logged in to ANZ Internet Banking.

Step 1 – Navigate to “Account notifications”
  • Go to the “Profile” menu.
  • Select “Account notifications”.
Step 2 – Open the edit preferences menu
  • Select “Edit preferences”.
Step 3 – Edit preferences
  • To edit the contact point you’re using to receive your account notifications;
    • Select your preferred contact point from the dropdown menu under “Where would you like your notifications to be sent”.
    • Please note that you can only select a contact point from the contact details that you’ve registered with ANZ. To receive notifications to a different email address or Australian mobile number you’ll need to update your ANZ contact details.
  • To turn off payee list notifications;
    • Select “No” under “Receive notifications when changes are made to your payee list?”
  • To turn on payee list notifications;
    • Select “Yes” under “Receive notifications when changes are made to your payee list?”
  • Select “Save” to save your changes.

Need more help?

 

Use our frequently asked questions to find out more about editing your notification preferences.

Can I receive notifications for non-Osko payments?

Unfortunately not, notifications are only available for payee list changes and Osko payments.

What is Osko?

Osko is a fast payment network that allows near real-time payments between participating banks.

What is an Osko payment?

An Osko payment is a payment that is sent via the Osko service.

Why can’t I receive account notifications for my account?

Some accounts aren’t eligible to send or receive payments using Osko. If this is the case then you won’t be able to set notifications for that particular account.

If none of your accounts are eligible to send or receive payments using Osko then you’ll only be able to set notifications for when changes are made to your payee list.

Why can’t I set account notifications?

You may not be able to set account notifications because you don’t have a current Australian mobile number or email address saved in your ANZ contact details.

If you’d like to set account notifications, you can update your ANZ contact details to include an Australian mobile number or an email address.

How do I make changes to my payee list?
How do I sign up for Osko payments?

You don’t need to sign up for Osko payments. Osko payments are dependent upon the banks involved in the transaction.

Can I receive notifications to an international phone number?

Unfortunately not, notifications are only available for Australian mobile numbers.  If you don’t have an Australian mobile number but would like to receive account notifications you can elect to receive them to an email address.

 

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.