Account notifications

You can receive account notifications for your eligible ANZ accounts.

  • Notifications can be sent to your mobile number or email address whenever you send or receive an Osko payment, when an Osko payment fails or when you have an upcoming scheduled payment. You can also receive notifications when changes are made to your payee list.

 

Help me

 

FAQs

See also

 

Use our frequently asked questions to find out more about account notifications.

What is Osko?

Osko is a fast payment network that allows near real-time payments between participating banks.

What is an Osko payment?

An Osko payment is a payment that is sent via the Osko service.

Why can’t I receive account notifications for my account?

Some accounts aren’t eligible to send or receive payments using Osko. If this is the case then you won’t be able to set notifications for that particular account.

If none of your accounts are eligible to send or receive payments using Osko then you’ll only be able to set notifications for when changes are made to your payee list.

Why can’t I set account notifications?

You may not be able to set account notifications because you don’t have a current Australian mobile number or email address saved in your ANZ contact details.

If you’d like to set account notifications, you can update your ANZ contact details to include an Australian mobile number or an email address.

How do I make changes to my payee list?
How do I sign up for Osko payments?

You don’t need to sign up for Osko payments. Osko payments are dependent upon the banks involved in the transaction.

Whether payment/s you send and receive are sent via the Osko service will depend upon whether your account is eligible to send and receive Osko payments, the terms and conditions of your payee’s or payer’s bank and any technical limitations or interruptions.

Can I receive notifications to an international phone number?

Unfortunately not, notifications are only available for Australian mobile numbers.
If you don’t have an Australian mobile number but would like to receive account notifications you can elect to receive them to an email address.

Can I receive notifications for non-Osko payments?

Unfortunately not, notifications are only available for payee list changes and Osko payments.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.