Remove account notifications – business customers

Step 1 – Navigate to “Account notifications”
  • Go to the “Profile” menu.
  • Select “Account notifications”.
Step 2 – Remove account notifications for your account/s
  • Select “Edit” for the account you’d like to remove notifications from.
  • Deselect the notifications that you no longer wish to receive;
    • To remove notifications when you receive an Osko payment; 

      • Deselect “When you receive an Osko payment”.
    • To remove notifications when you send an Osko payment.

      • Deselect “When you successfully send an Osko payment”.
    • To remove notifications when an Osko payment fails.

      • Deselect “When an Osko payment fails”.
    • To remove notifications when you have a payment awaiting authorisation;

      • Deselect “Authorisation requests”.
    • To remove notifications when you have an upcoming scheduled payment; 

      • Deselect “When you have an upcoming scheduled payment in X days”.
  • Select “Save” to save your changes and return to the account notifications page.

Repeat Step 2 for each account that you’d like to remove notifications from.

Need more help?

 

 

Use our frequently asked questions to find out more about account notifications.

How do I remove all of my notifications at once?

If you’d like to stop receiving Account notifications then you can suspend all your notifications by editing your notification preferences

If you would like to stop receiving PayID updates then you will need to deselect PayID updates by editing your notification preferences

Can I receive notifications for non-Osko payments?
Unfortunately not, Payment notifications are only available for Osko payment.
Can I receive notifications for multi payments?
Unfortunately not, notifications are only available for single Pay Anyone payments.
What is PayID update?
PayID update is a notification you can receive whenever a PayID is created, updated, transferred or closed on an account eligible to receive Osko payments.
What is Osko?
Osko is a fast payment network that allows near real-time payments between participating banks.
What is an Osko payment?
An Osko payment is a payment that is sent via the Osko service.
How do I sign up for Osko payments?

You don’t need to sign up for Osko payment. Osko payments are dependent upon the banks involved in the transaction.

Whether payment/s you send and receive are sent via the Osko service will depend upon whether your account is eligible to send and receive Osko payments, the terms and conditions of your payee’s or payer’s bank and any technical limitations or interruptions.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) 8am – 8pm Monday-Friday AEST.