Edit your notification preferences – business customers

ANZ Internet Banking for Business administrators and authorisers that have Account level notification enabled under Manage users can receive account notifications on their eligible ANZ accounts.

You can edit your notification preferences to select where you’d like notifications to be sent and select whether you’d like to receive notifications when a PayID is created, updated, transferred or closed.

Help me

FAQs

See also

 

 

Step 1 – Navigate to “Account notifications”
  • Go to the “Profile” menu.
  • Select “Account notifications”.
Step 2 – Open the edit preferences menu
  • Select “Edit preferences”.
Step 3 – Edit preferences
  • To edit the contact point you’re using to receive your account notifications;
    • Select your preferred contact point from the dropdown menu under “Where would you like your notifications to be sent”.

    • Please note that you can only select a contact point from the contact details that you’ve registered with ANZ. To receive notifications to a different email address or Australian mobile number you’ll need to update your ANZ contact details.
  • To turn off PayID update notifications;

    • Deselect “PayID updates”

  • To turn on PayID update notifications;
    • Select “PayID updates”

  • Select “Save” to save your changes.

Need More help?

Use our frequently asked questions to find out more about account notifications.

Can I receive notifications for non-Osko payments?

Unfortunately not, Payment notifications are only available for Osko payment.

Can I receive notifications for multi payments?

Unfortunately not, notifications are only available for single Pay Anyone payments.

What is PayID update?

PayID update is a notification you can receive whenever a PayID is created, updated, transferred or closed on an account eligible to receive Osko payments.

What is Osko?

Osko is a fast payment network that allows near real-time payments between participating banks

What is an Osko payment?

An Osko payment is a payment that is sent via the Osko service.

Why can’t I receive account notifications for my account?

Some accounts aren’t eligible to send or receive payments using Osko. If this is the case then you won’t be able to set notifications for that particular account.

Why can’t I set account notifications?

You may not be able to set account notifications because you don’t have a current Australian mobile number or email address saved in your ANZ contact details.

If you’d like to set account notifications, you can update your ANZ contact details to include an Australian mobile number or an email address.

How do I sign up for Osko payments?

You don’t need to sign up for Osko payment. Osko payments are dependent upon the banks involved in the transaction.

Whether payment/s you send and receive are sent via the Osko service will depend upon whether your account is eligible to send and receive Osko payments, the terms and conditions of your payee’s or payer’s bank and any technical limitations or interruptions.

Can I receive notifications to an international phone number?

Unfortunately not, notifications are only available for Australian mobile numbers.

If you don’t have an Australian mobile number but would like to receive account notifications you can elect to receive them to an email address.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) 8am – 8pm Monday-Friday AEST.