Order a cheque/deposit book

Ordering cheque or deposit books for your eligible accounts is easy.

  • When ordering your cheque or deposit book the list of eligible accounts displays. If an account does not appear here, it is not eligible.
  • Your chosen book will be posted to you so make sure your postal address is up to date.
  • Cheque books containing 100 or 200 slips cannot be posted for security reasons - you will need to pick them up from the ANZ branch at which the account is held.
  • If you are ordering a cheque or deposit book for the first time, or changing the type of book you use, contact us to get advice on the best way to order or change your book.

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FAQs

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To order a cheque or deposit book:

  • Go to the "View Accounts" landing page.
  • This is the first page you see when you log on to ANZ Internet Banking.
  • If you cannot locate it, go to the "Accounts" menu and select "View Accounts".
  • Select your cheque or savings account by clicking on the account name.
  • Click on the "Order a cheque/deposit book" link at the top of the page and follow the steps below.
Before ordering a cheque or deposit book
  • Make sure your postal address is up to date in the "Update details" section.
  • If you are ordering a cheque or deposit book for the first time, or changing the type of book you use, contact us to get advice on the best way to order or change your book.
Step 1 - Choose the type of book to order
  • Choose the type of book to order, using the radio buttons.
Step 2 - Choose the account and click "Continue"
  • For account: select the account you would like to order the book for, using the drop down list.
  • Only the accounts that have a cheque or deposit book facility will appear in the list.
  • Click "Continue".

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Step 3 - Review your request
  • Review your order to confirm the account and type of book are correct.
  • If you notice any mistakes click the "Cancel" button to cancel the order.
  • You can re-enter your order by following steps 2-3.
  • If a book has been previously ordered, the date and the type of book that was last ordered for the account will also display.

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Step 4 - Order your book
  • When you are happy with your request, click the "Order book" button.
  • A message will appear advising whether your order has been successfully submitted.
  • Please allow ten working days from the date of order for a cheque or deposit book to arrive.

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Need more help?

Use our faqs to find out more about ordering a cheque/deposit book.

Can I order a cheque/deposit book on any account?

The "Order cheque/deposit book" function is available for any account that has an existing cheque and/or deposit book facility.

  • If you are ordering a cheque/deposit book for the first time, or changing the type of book you use, please call the ANZ Customer Service team on 13 13 14 (International callers: +61 3 9683 9999) 24 hours a day, seven days a week or contact your local ANZ branch to get advice on the best way to order or change your book.
Once I order the cheque/deposit book, where will it be sent?

The cheque/deposit book will be posted to your mailing address that we have on the file for that account.

  • If you have changed your address, you can update the address and contact details via the "Update Details" menu before ordering a cheque or a deposit book.

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How long does it take for the cheque/deposit book to be delivered?

It may take 5-10 bank business days for the cheque/deposit book to be delivered to your mailing address.

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If I am overseas will I still receive my cheque/deposit book?

If you have an overseas address recorded for your account, your cheque/deposit book is automatically forwarded to the ANZ branch where your account is domiciled.

  • The ANZ branch will then forward the cheque/deposit book to your overseas mailing address.
  • You should allow about 10 to 15 bank business days for the cheque/deposit book to be delivered to your overseas mailing address.

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I have not received my 100 page cheque book after a week. Why?

For security reasons, cheque books containing 100 or 200 cheques cannot be mailed to you directly.

  • You will need to collect the cheque book from the ANZ branch at which the account is held.

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Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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