Card accounts

Use our faqs to find out more about card accounts.

How can I view my credit card statement?

If you have registered for online statements for your ANZ Credit Card, you may view these statements under the &quotView online statements&quot link under &quotAccounts&quot menu.

If you have not yet registered for online statements, you may still view the last 3 statements on a credit card through the &quotCard statement&quot tab located on the account overview page for your card. 

  • This is the default page that will open when you click on the card account name.
How do I link my ANZ Credit Card account to ANZ Internet Banking?

You may link a credit card to your ANZ Internet Banking in one of the three ways below:

  • Use the link my accounts function on ANZ Internet Banking - this will take 24-48 hours.
  • Contact the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week - this will be immediate.
  • Visit your nearest ANZ branch - this will be immediate.

If you are an ANZ Internet Banking for Business customer, you cannot link your personal credit card or your business credit card to your ANZ Internet Banking for Business CRN directly. However, if you have any other personal CRN, you can request the credit cards to be linked to it.

What is the difference between my available funds and my current balance?

Current balance

The current balance incorporates all transactions that have been processed to the account.

  • It may include funds which have been deposited but not yet cleared and therefore are not available for withdrawal.
  • Likewise it may not show recently withdrawn funds until they have been fully processed.

Available funds

Available funds are the total amount available for withdrawal from your account.

  • It will include account specific items such as withdrawal limits, credit limits, redraw and overdraft facilities.
  • It will also include the recent transactions that are in the process of being posted to your credit card or visa debit account.
What else can I do on the account overview page for cards?

This page allows you to view details of past transactions on an ANZ Credit Card account that you have selected. You can also request the following on this page:

  • View the current incomplete card statement
  • View the last three card statements
  • View transaction history for last 120 days
  • Change your credit card type
  • Add an additional cardholder to card
  • Card transaction dispute
  • Credit card balance transfer
  • Pay ANZ Credit Card
  • View reward points
  • Change credit card limit
How do I download my transactions to my computer?

You can download the transaction history for your card accounts for up to 120 days.

What is a CSV file?
Do I need special software to download my transactions?
Are my accounts eligible for online statements?
The following is the list of eligible accounts for online statements:
Eligible accounts for online statements
ANZ Credit Cards Everyday Banking and Savings accounts
  • ANZ First Visa
  • ANZ Platinum
  • ANZ Low Rate
  • ANZ Low Rate Platinum
  • ANZ Frequent Flyer Visa
  • ANZ Frequent Flyer Visa Gold
  • ANZ Frequent Flyer Visa Platinum
  • ANZ Rewards Visa
  • ANZ Rewards Platinum
  • ANZ Business One

 

 

 

  • ANZ Everyday Visa Debit
  • ANZ Access Select
  • ANZ Access Deeming
  • ANZ Cash Management
  • ANZ Premium Cash Management
  • ANZ Online Saver
  • ANZ Online Investing Account
  • ANZ Access Advantage
  • ANZ Premier Cheque Account
  • Prime Cash Management Account
  • ANZ Progress Saver Account
  • ANZ Progress Home Saver
  • V2 PLUS
  • ANZ Superannuation Savings Account
  • Access Limited
  • ANZ Visa Debit

You can register an ANZ account for online statements if:

  • You are the primary cardholder (if it's a consumer credit card)
  • You are a signatory (if it's an ANZ Business One credit card)
  • You do not require more than one signatory to authorise transactions on an account.
  • You are the sole primary signatory. You cannot register an account for which you are a third party signatory or beneficiary.
Does it cost anything to register for online statements?

No. It will not cost you anything extra to register for online statement.

  • Once you register for online statements, you will no longer receive paper statements at your postal address.
How do I add an additional cardholder to my account?

To add an additional card holder to your ANZ Credit Card account, you will need to print and complete the "Additional cardholder application form", then return it by mail to the address on the form.

  • This request can only be made by the primary cardholder and for the personal credit card accounts only.
  • If you hold an ANZ Business Credit Card please refer your enquiry to your ANZ branch.
  • You can get this form from the account overview page for your card in ANZ Internet Banking by clicking the &quotAdd an additional cardholder to card&quot link located above the card transactions.
Will an additional cardholder be able to log on to my ANZ Internet Banking?

No. Additional cardholder cannot share the same CRN as you.

  • However, they can access the credit card account through their own CRN by getting the additional card linked to their ANZ Internet Banking CRN.
What does the question mark that I see across ANZ Internet Banking mean?

The question mark that you can see across your ANZ Internet Banking is a link to the "HELP" section.

  • When you click on the question mark, it gives you additional information regarding that particular topic.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.