Card accounts

Use our frequently asked questions to find out more about card accounts.

How can I view my credit card statement?
You can view your online statements by going to the Home page and selecting "View Statements".
How do I link my ANZ Credit Card account to ANZ Internet Banking?

You may link a credit card to your ANZ Internet Banking in one of the three ways below:

  • Use the "Link/delink a personal account to ANZ Internet Banking" function in ANZ Internet Banking. This will take 24-48 hours. See Link or delink a personal account* for more information.
  • Contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week. This will be immediate.
  • Visit your nearest ANZ branch. This will be immediate.

*If you are an ANZ Internet Banking for Business customer, you cannot link your personal credit card or your business credit card to your ANZ Internet Banking for Business CRN directly. However, if you have any other personal CRN, you can request the credit cards to be linked to it.

What is the difference between my available funds and my current balance?

Current balance

The current balance incorporates all transactions that have been processed to the account.

  • It may include funds which have been deposited but not yet cleared and therefore are not available for withdrawal.
  • Likewise it may not show recently withdrawn funds until they have been fully processed.

Available funds

Available funds are the total amount available for withdrawal from your account.

  • It will include account specific items such as withdrawal limits, credit limits, redraw and overdraft facilities.
  • It will also include the recent transactions that are in the process of being posted to your credit card or visa debit account.
What else can I do on the account overview page for cards?

This page allows you to view details of past transactions on an ANZ Credit Card account that you have selected. You can also request the following on this page:

How do I download my transactions to my computer?
What is a CSV file?
Do I need special software to download my transactions?
Are my accounts eligible for online statements?

Online statements are automatically available for eligible ANZ accounts linked to ANZ Internet Banking. 

Determine if your account is eligible for online statements by viewing the full list here:

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How do I add an additional cardholder to my account?
Will an additional cardholder be able to log on to my ANZ Internet Banking?
What does the question mark that I see across ANZ Internet Banking mean?

The question mark that you can see across your ANZ Internet Banking is a link to the "HELP" section.

  • When you click on the question mark, it gives you additional information regarding that particular topic.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.