Manage my accounts

After logging on to ANZ Internet Banking all of the accounts you have linked to ANZ Internet Banking will be displayed.

  • Select an account by clicking the account name. This will take you to more detailed information and options related to the chosen account.
  • There are also a number of links below your account list, which you can click for further information.
  • To the right of your account list you'll find updates about your ANZ Internet Banking activity, such as the status of any pending payments, details of your last log on etc.

Help me

My accounts

Find out how easy it is to manage your accounts online. Choose your account type:

FAQs

See also

Use our frequently asked questions to find out more about managing your accounts online.

How do I link my accounts to ANZ Internet Banking?

You can link your accounts to ANZ Internet Banking in one of three ways:

  1. Use the "Link/delink a personal account to ANZ Internet Banking" function in ANZ Internet Banking. This will take 24-48 hours. See Link or delink a personal account* for more information.
  2. Contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week. This will be immediate.
  3. Visit your nearest ANZ branch. This will be immediate.

*If you are an ANZ Internet Banking for Business customer, please see Link or delink a business account for more information.

Find out more about managing ANZ Internet Banking for Business access:

What is the difference between my available funds and my current balance?

Current balance

The current balance incorporates all transactions that have been processed to the account.

  • It may include funds which have been deposited but not yet cleared and therefore are not available for withdrawal.
  • Likewise it may not show recently withdrawn funds until they have been fully processed.

Available funds

Available funds are the total amount available for withdrawal from your account.

  • It will include account specific items such as withdrawal limits, credit limits, redraw and overdraft facilities.
  • It will also include the recent transactions that are in the process of being posted to your credit card or visa debit account.
  • It will not include funds that are currently held in an ANZ Term Deposit, as these funds are usually unavailable until investment maturity.
  • It will not include all funds that have been deposited but not yet cleared, such as cheques waiting for clearance.

Find out more about your balances:

What else can I do on the "View Accounts" page?

The "View Accounts" page allows you to view a list of accounts you have linked to ANZ Internet Banking. You can perform the following functions from this page:

How do I download my transactions to my computer?
What is a CSV file?
Do I need special software to download my transactions?
Are my accounts eligible for online statements?

Online statements are automatically available for most eligible accounts linked to ANZ Internet Banking. 

Determine if your account is eligible for online statements by viewing the full list here:

How do I add an additional cardholder to my account?
Will an additional cardholder be able to log on to my ANZ Internet Banking?
What does the question mark that I see across ANZ Internet Banking mean?

The question mark that you can see across your ANZ Internet Banking links to the "Help" section.

  • When you click on the question mark, it gives you additional information, step by step instructions and faqs on that particular function.
What does "outstanding authorisations" mean?
Where can I find my BSB number?

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.