Delete a Pay Anyone payee
Your Pay Anyone payee list comprises of the recipients you have saved in order to make Pay Anyone payments to them. You can delete a payee easily.
Please note that once you delete payee details they cannot be retrieved; they need to be re-entered and saved by you.
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FAQs
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Deleting a Pay Anyone payee is easy.
- Go to the "Pay and transfer" menu.
- Select "Pay Anyone".
- Click the "Edit payee list" link and follow the steps below.
Alternatively you can:
- Go to the "Update details" menu.
- Select "My Pay Anyone payee list" and follow the steps below.
The Pay Anyone payee list displays all of your saved payees.
| Step 1 - Select the payee |
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| Step 2 - Click the "Immediately delete payee" link |
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| Why can't I delete my payee? |
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You cannot delete a payee if there is a future or recurring payment scheduled for that person.
If you wish to delete a future dated or recurring payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date. |
Need more help?
Use our faqs to find out more about deleting a payee from the Pay Anyone payee list.
| What information do I need about the payee to save them? |
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If you want to save a payee's details in your Pay Anyone payee list all you need is their account details including BSB number (six digit number), account number and account name and enter a description of the payee.
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| What if the payee's details change? |
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If the payee's bank details change in future, you can easily edit the payee by going to the "Biller and Payee List" section of the "Update Details" menu.
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| Can I delete a payee? |
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Yes. You can delete the payee from the Pay Anyone payee list any time.
Please note that you cannot delete a payee if there is a future or recurring payment scheduled for that person.
If you wish to delete a future dated or recurring payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date. |
| Does the payee need to have an ANZ account? |
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No. The payee need not have an ANZ account.
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| Why won't it let me delete my payee? |
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You cannot delete a payee if there is a future or recurring payment scheduled for that person.
If you wish to delete a future dated or recurring payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date. |
| Can I retrieve the payee details again once it is deleted? |
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No. Once you click on the "Immediately delete payee" link the payee details will be deleted immediately and the payee will be removed from your list.
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Need more help?
For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
