Add a Pay Anyone payee

Before you add a payee to your Pay Anyone list you must ensure that the payee is aware:

• of ANZ's identity and contact information
• that they are able to access the information ANZ holds about them
• that their banking details are collected for transferring money directly into their account
• that ANZ will not disclose their information to other organisations.

Remember that it is your responsibility to ensure the details provided by you are correct as we do not check that the details are correct.

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• Your personal payee description: enter a description for the payee. The description can be a maximum of 20 characters and cannot include special characters (For example!@#$ %^*-).
• The description will help you identify the payee for making future payments so make sure it is clear.

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• BSB number: this will be a 6 digit number. Do not include any spaces or dashes.
• Account number: will be a maximum of 9 digits.
• Account name: this may be used by some financial institution to correctly identify the account when making payments.

You must ensure this information is correct as errors in BSB or account numbers will result in unsuccessful payments or the wrong payee receiving funds.

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• If you are happy with the information click "Save".
• This will save the payee's information in your Pay Anyone payee list.
• Next time you want to make a Pay Anyone payment to this person you can select them using the "To" drop down list.

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If you want to save a payee's details in your Pay Anyone payee list all you need is their account details including BSB number (six digit number), account number and account name and enter a description of the payee.

• This will help you identify the payee for future transfers.

If the payee's bank details change in future, you can easily edit the payee by going to the "Biller and Payee List" section of the "Update Details" menu.

• You can update the BSB number (financial institution number), account number, account name, payee description or the payee name.
• Once you edit the payee's details it will be updated immediately within the same ANZ Internet Banking session.

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Yes. You can delete the payee from the Pay Anyone payee list any time.

• You need to delete the payee from the Pay Anyone payee list under the "Biller and Payee List" section in the "Update Details" menu.
• Click on the "Immediately delete payee" link to delete the payee immediately.

Please note that you cannot delete a payee if there is a future or recurring payment scheduled for that person.

• You must first cancel the pending future or recurring payments.

If you wish to delete a future dated or recurring payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

• Find out more about deleting future payments

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No. The payee need not have an ANZ account.

• The Pay Anyone function within ANZ Internet Banking will allow you to transfer funds from your ANZ account to an account with any Australian financial institution (bank, building society, credit union, etc).
• All you need is the BSB number, account number and account name of the payee.

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