Sort past payments by account

Using ANZ Internet Banking you can easily keep track of any past payments and transfers from your linked accounts and also any accounts you may have de-linked from your ANZ Internet Banking CRN.

  • When viewing the summary of your past payments and transfers it may be more convenient to sort them by account.

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Sorting past payments/transfers by account is easy.

  • Go to the "Pay and transfer" menu.
  • Select "Past payments/transfers" and follow the steps below.

A summary of your past payments and transfers will be displayed.

Step 1 - Click the "Sort by account" link
  • This link is located below your past payment/transfer summary.
  • Your screen will refresh and your past payments will be sorted according to your accounts.

Need more help?

Use our faqs to find out more about sorting past payments/transfers.

Can I sort the past payments/transfers by the payment type?

No. Past payments/transfers can only be sorted by account number or payment date. As soon as you click on the link to "Sort by account", the page will refresh immediately showing the list of payments and transfers sorted by account.

  • It will show all linked accounts regardless of whether there was a payment/transfer made from them.
  • It displays five accounts per page.
  • You can click on "Next 5 accounts" on the bottom right to check the payment/transfers from other accounts.
  • You can either "View details" or go to "Past payments/transfers" from this page.
What are the different payment types?

The following are the payment types that will appears in the "Payment type" column of the "Past payments/transfers" page:

  • "Immediate" will display in the payment type column if the transaction was an immediate single payment.
  • "One off" will appear if the transaction was a one off future dated payment.
  • If your past payment was part of a recurring series, the frequency will appear. For example, daily, weekly, monthly etc.
How many transactions can I view on the "Past payments/transfers" page?

You can view up to ten payments at a time.

  • To view additional payments, click on the "Next" button at the bottom of the page.
How do I know if my payments are successful?

Whenever you confirm a payment/transfer you'll see a lodgement number and a receipt number. The receipt number confirms that the payment has been submitted successfully.

For scheduled payments, you can check the status and the receipt number via the "Past Payments/Transfers" page. For unsuccessful payments, the status will show as failed. You can also check the details of the payment to find the reason the payment failed.

What can I do if a payment is not debited from my account on the due date?

If the payment was scheduled for today, has not been debited from your account and does not appear in the "Past payments/transfers" page, it could mean that the payment is still being processed.

  • You can check it in the "Future payments/transfers" page for details.
  • If there is a payment/transfer with a "locked" status, this means that it is currently being processed.
  • Once processing is completed it will appear in the "Past payments/transfers" page.
What does a payment/transfer status of "failed" mean?

If the status of a transaction on the "Past payments/transfers" is shown as "Failed", it means that the payment could not be processed. Hence the payment was not debited from your account.

  • You can click on the "View details" link to check the details of the payment.
  • This will also give you a brief reason as to why the payment had failed.
  • You may contact the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week for further details.
I can see a transfer with "Status unknown". What does this mean?

"Status Unknown" could mean that the payment is being processed currently.

  • Once processing is completed, the status will change to either "Paid" or "Failed".
  • You can check your "Past payments/transfers" page to see if the payment has gone through successfully.
  • Please contact the the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week for more details.
What does a payment/transfer status of "deleted" mean?

If you have deleted a scheduled future transfer or bill payment before it was processed, it will be displayed in your past transfers or bill payments list with a status of "deleted".

Important notes
  • The time that it takes for payment/transfer to be processed to your account will depend on the transfer type. Check your Electronic Banking Conditions of Use for details. 
  • The time that it takes for the payee's account to be credited will depend on the policy and systems of the payee's bank. This may take up to a week.
  • All funds transfers between your linked accounts performed after 10.00pm (AEST) or on weekends or public holidays for the same day transfer, are processed on the following bank business day.
  • All Pay Anyone transfers and BPAY® payments requested after 6.00pm (AEST) or on weekends or a public holiday the same day transfer are processed to your account on the following bank business day.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.