Order travellers cheques or foreign currency

• You can order between AUD $500 - AUD $5,000 (excluding commission).
• You will not be able to order more than $5,000 (excluding commission), even if your daily limit is more than $5,000.
• If you have a daily limit of $1,000 you will not be able to order more than $1,000 (including commission).
• Your total order will be debited from one account.
• Discounts are unavailable through ANZ Internet Banking. If you are entitled to a travel fund fee concession please contact your local ANZ branch to place your order.

• From: choose the ANZ account you wish to use to purchase your foreign currency/travellers' cheques, using the drop down list.

Remember that just one account will be debited for your foreign cash orders. You cannot select multiple accounts.

• Transaction type: choose either foreign cash or travellers' cheque, using the drop down list in the "Order details" section.

• Foreign currency: select the currency you want to purchase, using the drop down list.
• Travellers' cheques are only available in Australian dollars, U.S dollars, Canadian dollars, Swiss Francs, Japanese Yen, Euro or Great British Pounds.

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• Amount (Foreign): enter the amount of foreign currency you require.
• Foreign currency amounts will be rounded to the nearest denomination available in the currency requested.
• Click "Calculate" - This will display the exchange rate in the Exchange rate field.
• The total order cost (the order amount plus commission) will also be automatically calculated and appear in the "Total amount in AUD" field.

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• Click the "Add to list" link, which is to the top right of the table.
• This will add the order to your transaction list.
• You can place further orders by following steps 2-5.

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• When you have finished adding the orders, review your transaction list to make sure you are happy with the information. 
• To delete an order, select the check box and click the "Clear" button.
• You can re-add an order by following steps 2-5.
• Click "Continue" when you are happy with your orders.

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• Collect order from: search for an ANZ branch of your choice by clicking on the "Branch Locator" button. Copy and paste the branch address into the "Collect order from" field.
• Collection date: enter the date you will be picking up the order in the format DD/MM/YYYY. You will need to allow four bank business days for your order to be delivered.
• Contact numbers: provide a preferred and alternate contact number, in case we need to contact you about your order.
• Click "Continue".

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Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or payment to an unintended account.

• If you notice mistakes click "Back" and re-enter the correct details following steps 1-8.

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• When you are happy with the information entered click "Confirm".This will complete the order and a confirmation message will display.

ANZ Internet Banking for Business operators can click "Request authorisation" to submit the order to the relevant Authoriser or Administrator for approval.

• Find out more about authorising transactions

Please note that ANZ Internet Banking for Business Authorisers/Administrators must authorise the transaction on the same day the transfer is lodged, otherwise the transfer will be expired and will need to be re-submitted.

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• Select the check box to acknowledge you have read and agree with the terms and conditions.
• Click the "I Accept" button.

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• Your lodgement receipt is displayed to confirm that the order has been submitted successfully.
• This does not mean the order will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account, from which the order is to be processed.
• Please make a note of the receipt number and lodgement number for your own records.
• You can also get your lodgement and receipt numbers from the past payments/transfers section.
• Print a copy of the receipt as you will need to present it along with photo identification when you collect your order at the ANZ branch.

To print the receipt page, click on the "Print" icon in the top right corner.

• A print-friendly version of the page will display. Click on "Print" at the top of the page to print the page.
• If there is no print icon in the top right corner please use your own browser's print function (Control + P).

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When you are ordering foreign currency or travellers' cheques it is your responsibility to ensure the details you provide are correct.

• We do not check payment details.
• If you have a query about your foreign cash/travellers' cheque order you can send us a SecureMail or call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
• You will need to allow four bank business days for your order to be delivered to the branch.
• We will endeavour to complete your order by the date stated, subject to availability. If we cannot complete your order we will contact you as soon as possible, by SecureMail and/or telephone, to discuss your options.
• You must collect your order personally. Photo identification and a copy of the lodgement receipt must be shown at the branch.

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Yes. Your daily Pay Anyone limit will apply.

• The limit applies for both Pay Anyone and international transactions jointly including ordering foreign cash or travellers cheque.

The following are the fees for ordering foreign cash or travellers' cheque via ANZ Internet Banking:

• Travellers' cheque: 1.1% of equivalent in Australian dollars or $13 minimum for each currency.
• Foreign cash: 1.0% of equivalent in Australian dollars or $8 minimum for each currency.

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Discounts are not available through ANZ Internet Banking.

• If you are entitled to a travel fund fee concession please contact your local local ANZ branch to place your order.

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It will take at least four bank business days to be processed.

• You may specify a different date but it needs to be at least four bank business days in advance. 
• Travellers' cheques and foreign cash need to be collected from your nominated ANZ branch.

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No. You must collect your order personally.

• Photo identification and a copy of the lodgement receipt must be shown at the branch before release of funds.

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You can order up to five different combinations of travellers' cheques and foreign cash at once. 

• If you need to request for more you will need to place it in a separate order.

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Yes. You can order between AUD $500 - AUD $5,000 (excluding commission) in one order.

• You will not be able to order more than $5,000 (excluding commission), even if your daily Pay Anyone limit is more than $5,000.
• If you have a daily limit of $1,000 you will not be able to order more than $1,000 (including commission).
• Your total order will be debited from one account.

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• When you are purchasing an international draft it is your responsibility to ensure the details you provide are correct. We do not check payment details. If you have a query about an overseas funds transfer you can send us a SecureMail or call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
• ANZ will endeavour to cover your order by the date stated, subject to availability. If we cannot meet the due date, we will contact you as soon as possible, by SecureMail and/or telephone, to discuss your options.
• You must collect your order personally. Photo identification and a copy of the lodgement receipt must be shown at the branch before release of funds.
• If your enquiry relates to a transfer with a "Status unknown" message, please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
• All international payments/transfers requested after 6.00pm (AEST) or on weekends or a public holiday for the same day transfer are debited immediately but are processed on the following bank business day.
• Transfers from an ANZ Credit Card will be treated as a cash advance.

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