Payroll payments

Payroll payments are only available to business customers.

  • The transfers are made with a single debit to one of your business accounts.
  • If you are an ANZ Internet Banking for Business customer you can also save payroll payments as a template for re-use and import a payment file from your computer to populate payroll payments.

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FAQs

See also

Use our faqs to find out more about payroll payments.

How many payments can be made with payroll payments?

The following indicates the number of payments that can be made using payroll payments for business customers:

  • Multiple payments completed manually: 18 employees.
  • Multiple payments via template: 99 employees.
  • Multiple payments via file uploads: 999 employees.
If an Administrator renames an account will the Operators see these changes?

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

Can I transfer my payee lists and templates to ANZ Internet Banking for Business?

Due to privacy issues you cannot transfer the payee list, BPAY® biller list or payment templates from any other ANZ Internet Banking CRNs to the new ANZ Internet Banking for Business CRN.

I have activated my Pay Anyone limit but still cannot make any payments. Why?

This can be a result of many different factors such as your Security Device not being activated or number of authorisations required, etc.

  • As such, we would recommend you contact the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm (AEST), Monday to Friday for further assistance.
Can an Operator upload files?

Yes. Operators users are permitted to perform file uploads from accounting software packages.

What extra information is required by an accounting package for an .aba file?

You will need the following information before you upload a payment file from any accounting software:

  • Bank ID: ANZ
  • APCA/Direct User ID: any six digit number (000000)
  • Balancing Items Required: No
How do I upload a payment file from an accounting software package?

To upload a payment file from an accounting software package, follow the steps below:

  • Firstly ensure that the file is in the .aba file format as used in MYOB, QuickBooks and other packages.
  • Go to the "Pay and Transfer" menu.
  • Select the type of payment you want to make
  • Select the "Import a payment file" link.
  • Click on the "Continue" button.
  • Click "Browse" to point to the file's location.
  • Once selected, click "Continue" and the file will be uploaded to ANZ.
  • Then follow with the prompts.
Can I make changes to an .aba file I have imported, before requesting authorisation?

Yes. You can make changes to the uploaded payment file before authorising the transaction.

  • Payees can be added, removed or have their payment amount altered.
  • For example, after importing a payroll template from MYOB, you can remove payments for casuals not working this pay period.
  • A file holding 90 items could be edited to reach the 999 items limit.
How do I activate Pay Anyone as an Authoriser with a Security Device?

If you have been added as a new Authoriser in ANZ Internet Banking for Business, contact the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 8.00pm (AEST) Monday to Friday to activate your Security Device and obtain a temporary password.

  • After activation, the existing Pay Anyone limit set for the business will be available immediately, e.g. up to a maximum of $500,000.
Can I set up recurring payroll payments?

No. Payroll payments cannot be set up as recurring payments.

  • They can only be future dated.
  • If you want to make payments to the same employee for the same amount on a regular basis, you can save the payment as a template for re-use.
What happens to payments awaiting authorisation?

Payments awaiting authorisation sit in a "Work in progress queue" in "Authorise Payments/Transfers" under the "Pay and Transfer" menu until they reach the payment expiry period as selected on the registration form.

  • This period, between 7 days and 31 days, determines how long the payments can stay unauthorised before expiring.
If a payroll template is used to make a payment how long does it take?
  • Transfers are processed overnight on bank business days.
  • The time that it takes for the employee's account to be credited will depend on the policies and systems of the employee's bank.
  • Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
How long do payroll payments take to credit the employees' accounts?

Transfers are processed overnight on bank business days.

  • The time that it takes for the employees' accounts to be credited will vary depending on the policy and systems of the bank that the accounts are held with.
  • Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
Does ANZ Internet Banking for Business have cut-off times for payments?

Yes. The cut-off times are same as those for ANZ Internet Banking.

  • Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day.
  • The cut-off time for transfers between accounts is 10.00pm (AEST) on a bank business day.
  • The standard cut-off time for direct debit is 6.00pm (AEST).
Important notes
  • It is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account.
  • We do not check that the details provided by you are correct.
  • Payroll payments requested before 6.00pm (AEST) on a bank business day will be processed to your account on the same day.
  • Transfers requested after this time may be processed on the following bank business day.
  • The time that it takes for the employee's account to be credited will depend on the policy and systems of the employee's bank.
  • You cannot delete or cancel an immediate transfer or a transfer to be processed today.
  • Future-dated transfers require cleared funds in your account at 12.00am (midnight AEST) on the day before the scheduled transfer date or your transfer will be unsuccessful.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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