Make multiple Pay Anyone payments

• From: choose the ANZ account you wish to transfer funds from, using the drop down list, which displays all of your ANZ accounts that you have linked to ANZ Internet Banking.

Please note you that the multiple Pay Anyone payments will all be processed as a single debit to the business account you have selected. You cannot select multiple accounts to be debited.

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• Transfer date: choose the date on which you want the payments to be debited from your chosen account. To enter the date you can either:
  • select the calendar icon and click on the date required, or
  • enter the date in the format DD/MM/YYYY (e.g. 22/02/2010).

Remember all the payments will be processed as one debit from your chosen account on this specified date so you only need to enter the date once.

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• Your/Business name: enter either your own name or the name of your business. The name you enter:
  • will appear on the payee's statement so ensure it makes your identity clear to the payee.
  • must only contain letters (no special characters eg. _/@#%^*).

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• Choose a payee to transfer your first payment to, using the drop down list.

If you do not have any payees saved you can click the "Maintain payees" button to add new payees.

• Add a Pay Anyone payee

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• Reference: enter a short reference or message for the payee.
• The payee (recipient) will see this reference on their statement so make sure it clearly identifies the purpose of the payment.
• Amount: enter the amount you wish to transfer, using a decimal point, if applicable.

When you are happy with the details you've entered, click the "Add to list" button.

• The payment will now display in the list.

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• To add more payments to the list repeat steps 4-5.

Each time you click "Add to list" the payment details will display in the list.

• If you need to remove a payment click the "Remove" button on the right of the list.
• You can also change the payment amount if necessary by clicking in the amount box and editing it as needed.

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If you are an ANZ Internet Banking for Business customer you can save payment lists as a template to make future multiple Pay Anyone payments quicker.

• To save the list as a template check the box and enter a template name that you will easily identify for future use.

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When you are happy with the list of payments, the "From" account selected and the transfer date click "Continue".

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Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or the wrong account receiving funds.

• If you notice mistakes select "Back" and re-enter the correct details following steps 1-9.

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• When you are happy with the information entered click "Confirm". This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

• Find out more about authorising transactions

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• Your lodgement receipt is displayed to confirm that your transaction has been submitted successfully.
• This does not mean the transaction will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account from which the payment is to be made.
• Please make a note of the receipt number and lodgement number for your own records.

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When you are making multiple Pay Anyone payments it is your responsibility to ensure the details you provide are correct.

• We do not check payment details.
• If payment details are incorrect it may result in an unsuccessful transfer or the wrong payee receiving the funds.
• If you have a query about a transfer you can send us a SecureMail or call ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
• If you are an ANZ Internet Banking for Business customer please call the ANZ Internet Banking for Business team on 1800 269 242 between 8.00am and 8.00pm (AEST), Monday to Friday.

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The following indicates the amount of payments that can be made using multiple Pay Anyone for ANZ Internet Banking for Business customers:

• Multiple payments completed manually: 18 payees.
• Multiple payments via template: 99 payees.
• Multiple payments via file uploads: 999 payees.

No. Currently ANZ Internet Banking for Business registration is not supported on iPhone®.

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No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

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Yes. Payments can be made multiple times to the same account/payee in a multiple Pay Anyone payment.

• But you must specify only one of your own ANZ accounts as the "from" account to be debited for all payments.

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This can be a result of many different factors such as your Security Device not being activated or number of authorisations required, etc.

• As such, we would recommend you contact the ANZ Internet Banking for Business team on 1800 269 242 between 8.00am to 8.00pm (AEST), Monday to Friday for further assistance.

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If you have been added as a new Authoriser in ANZ Internet Banking for Business, contact the ANZ Internet Banking for Business team on 1800 269 242 between 8.00am to 8.00pm (AEST) Monday to Friday to activate your Security Device and obtain a temporary password.

• After activation, the existing Pay Anyone limit set for the business will be available immediately, e.g. up to a maximum of $500,000.

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Transfer between different legal entities is treated as payment to third parties and is subject to overnight confirmation before the funds are made available. As such the balances will reflect the transfer in the debiting account in real time, but the funds will not be available in the receiving account until the next working day.

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To upload a payment file from an accounting software package, follow the steps below:

• Firstly ensure that the file is in the .aba file format as used in MYOB, QuickBooks and other packages.
• Go to the "Pay and Transfer" menu.
• Select the type of payment you want to make
• Select the "Import a payment file" link.
• Click on the "Continue" button.
• Click "Browse" to point to the file's location.
• Once selected, click "Continue" and the file will be uploaded to ANZ.
• Then follow with the prompts.

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No. Multiple payments/transfers cannot be set up as recurring payments.

• They can only be future dated.
• If you want to make payments to the same payees for the same amount on a regular basis, you can save the payments as a template.
• The template can then be used every time you need to make the payments.

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No. Once the recurring payment is authorised this authorises all future payments in the series.

• The recurring payment can be cancelled at any time from the "Future payments/transfers" under the "Pay and transfer" menu.
• Cancellation of recurring payment does not require multiple authorisations.

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You cannot stop immediate multiple payments or payments to be processed today.

• You can only stop future dated payments if necessary.
• If you wish to delete future dated payments, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date via the "Future Payments/Transfers" section.

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Transfers are processed overnight on bank business days. The time that it takes for the payee’s account to be credited will vary depending on the policy and systems of the bank the account is held with.

• Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
• Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.

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Payee lists and payment templates are available to all Administrators and Authorisers in ANZ Internet Banking for Business as this information is held at the business level.

• Administrators can, however, restrict Operators from having access to payee lists for Pay Anyone, payroll, payment templates or direct debit functions.

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Yes. The cut-off times are same as those for ANZ Internet Banking.

• Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day.
• The cut-off time for transfers between accounts is 10.00pm (AEST) on a bank business day.
• The standard cut-off time for direct debit is 6.00pm (AEST).

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Transfers between different legal entities are treated as third party payments and are subject to overnight confirmation before the funds are made available.

• As such the balances will reflect the transfer in real time, but the funds will not be available until the next bank business day.

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• It is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account. We do not check that the details provided by you are correct.
• Pay Anyone transfers requested before 6.00pm (AEST) on a bank business day will be processed to your account on the same day.
• Transfers requested after this time may be processed on the following bank business day.
• The time that it takes for a payee's account to be credited will depend on the policy and systems of the payee's bank.
• You cannot delete or cancel an immediate transfer or a transfer to be processed today.
• Future-dated transfers require cleared funds in your account at 12.00am (midnight AEST) on the day before the scheduled transfer date.

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