View details of a transaction

Authorising transactions is a straight forward and secure process, applicable to ANZ Internet Banking for Business customers with the relevant authority.

  • Before authorising a transaction you can easily view the transaction details.
  • The details will vary depending on the transaction type.
  • They should always specify the account from which the payment/transfer is being debited and the transfer details such as payment status, payment type, payment date etc.

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FAQs

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ANZ Internet Banking for Business Administrators or Authorisers can easily view details of a transaction, which has been submitted for approval.

  • Go to the "Pay and transfer" menu.
  • Select "Authorise payments/transfers".

This will display a summary page, containing the list of payments/transfers, which are waiting to be authorised, sent for repair, rejected or deleted.

Step 1 - Select the relevant transaction and click "View details"
  • Select the relevant payment/transfer, using the radio buttons under the "Select" column.
  • Click "View details".
Step 2 - View the details of a transaction

The details displayed will depend on the transaction type. Generally, the following information will be displayed:

  • From account: the details of the account that the payment/transfer was made from.
  • Transfer details: including the payment status, payment type, creator, transfer instructions, payment date, lodgement number, etc.
  • Recipient details: the beneficiary (payee/employee or BPAY® biller) details.

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Need more help?

Use our faqs to find out more about viewing details of transactions submitted for authorisation.

Can errors in payments be fixed after they're sent for authorisation?

Yes. An Administrator or Authoriser can choose to "Send for repair" or "Reject" a payment. Any payment that has been sent for repair will appear in the repair queue and can be corrected and resubmitted.

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If a payment is "expired" how do I find the details to re-submit?

If the status shows that the payment has expired, the same payment cannot be authorised again.

  • A new payment needs to be set up and authorised within the authorisation period.
  • To find the details of the expired payment, select the payment and click "View details".

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Why is the status of the payment "rejected" when I didn't reject it?

If a transaction in the list shows that it has been rejected, the payment has been rejected by one of the Authorisers.

  • You can check who has rejected the payment and the reason for rejection by selecting the payment and clicking "View details".

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What information can I find on the "View details" page?

This page will display the following information:

  • From account: the details of the account that the payment/transfer was made from.
  • Transfer details: including the payment status, payment type, creator, transfer instructions, payment date, lodgement number, etc.
  • Recipient details: the beneficiary (payee/employee or BPAY® biller) details.

The details will vary depending on the type of transaction, but will always specify the account from which the payment or transfer is being debited and the transaction details.

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Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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