Add a new direct debits template

• Template name: enter a name associated with the type of payments being made.
  • Choose one that you will easily identify for future use.
• Your/Business name: enter either your own name or the name of your business if appropriate. The name you enter:
  • will appear on the client/debtors' statement so ensure it makes your identity clear to the client/debtors
  • must only contain letters (no special characters eg. _/@#%^*).

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• From: choose a client/debtor to transfer your first payment to, using the drop down list.

If you do not have any client/debtors saved you can click the "Maintain clients" button to add new client/debtors.

• Add a direct debit client 

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• Reference: enter a short reference or message for the client/debtor.
  • The client/debtor will see this reference on their statement so make sure it clearly identifies the purpose of the payment.
• Amount: enter the amount to transfer in dollars and cents with a decimal point.
  • For example one thousand dollars would be "1000.00" - Do not include the "$" sign.

When you are happy with the details you've entered, click the "Add to list" button.

• The payment will now display in the list

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• To add more payments to the list repeat steps 2-3.

Each time you click "Add to list" the payment details will display in the list.

• If you need to remove a payment click the "Remove" button on the right of the list.
• You can also change the payment amount if necessary by clicking in the amount box and editing it as needed.

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• When you are happy with your new template, click the "Save" button.

Your template will now be saved so you can use it for future direct debits.

• Use a template to create direct debits
• Manage direct debit templates

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You need the following information to add a direct debit template:

• Template name: this is only required when creating a new template or copying an existing template.
• Your/business name: provide the name that you would like to appear on the client/debtor's statement.
• Client details: allows you to select a client/debtor from the drop down list available for client list or click "Maintain clients" in order to add new clients to the list.
• Transfer amount: includes the "Reference" that you would like to appear on the client/debtor's statement as well as the "Amount" that will be transferred to the client/debtor's account

No. It is not mandatory to fill in the "Your/Business name" field for direct debits. This field:

• may be left blank as it is optional
• must only contain letters, numbers, spaces or hyphens (no special characters) if filled in
• maximum 16 characters in length.

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Yes. While creating a direct debit template some information is optional:

• Your/Business name
• Message/Reference for the client
• The amount to be debited from the client.

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Once saved, the page will refresh and the template will be updated immediately in the direct debit template list and can be used for payment at once.

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Yes. You can edit, copy, rename or delete the templates. You can make the following edits to your direct debit templates:

• The amount to be transferred.
• Your/business name (this will appear on the client/debtor's statement).
• The client details. You can remove an existing client or add a new one.
• Add more payments by following steps 2-3 of the "Add template" page.
• Remove a payment by clicking on the "Remove" button to the right of the payment.

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You can add up to 99 direct debit payments in a single template.

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