Maintain my term deposit

We aim for our savings solutions to be as flexible as possible so we make it easy for you to request to change aspects of your ANZ Term Deposit. You can change how you receive interest payments and what to do with the term deposit at maturity.

  • Your request gets submitted to us via a SecureMail.
  • We'll contact you within 24-48 hours after your request is submitted

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FAQs

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To maintain your ANZ Term Deposit:

  • Go to the "View Accounts" landing page.
  • This is the first page you see when you log on to ANZ Internet Banking.
  • If you cannot locate it, go to the "Accounts" menu and select "View Accounts".
  • Select your term deposit by clicking on the account name.
  • Then click on the "Maintain term deposit" link at the top of the page.

The "Maintain term deposit" page will display the following information:

  • Maintain account: contains details of existing term deposit with account number and principal amount.
  • Start date: the date the term deposit was started on.
  • Maturity date: the date the term deposit will reach maturity.
  • Interest payment frequency: (monthly, quarterly, semi annually, annually, or at maturity).
Step 1 - Enter the interest payment instructions

Choose what you want to do with the interest earned on your term deposit. You can choose between two options:

  • Reinvest interest: to put the interest back into the term deposit.
  • Transfer interest: to transfer the interest to a selected linked account.

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Step 2 - Enter the principal payment instructions

Choose what you want to do with the principal amount when your ANZ Term Deposit matures. You can choose between two options:

  • Reinvest principal amount into term deposit: to reinvest the principal amount at maturity, you'll need to choose the:
    • terms/period of reinvestment:how long you want to reinvest the principal amount for.
    • frequency of interest payment: how often you want the interest payments to be made on your reinvestment.
  • Transfer principal amount to a selected account: to transfer the principal amount at maturity to a selected linked account.

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Step 3 - Enter your contact details

Provide your current contact details in case we need to contact you regarding your request.

  • Click on the "Continue" button to proceed.

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Step 4 - Review your request

Review your request on the "Maintain your term deposit - review request" page to ensure all information is correct. 

  • If you need to change any details, click "Back" on the bottom left and re-enter any details by following steps 1-4.

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Step 5 - Confirm your request

When you are happy with the details provided, click the checkbox to acknowledge and accept the customer authorisation conditions.

  • Click "Confirm" on the bottom right to confirm your request.

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Step 6 - SecureMail sent

The "Maintain your term deposit - SecureMail sent" page will display confirming that a SecureMail has been sent on your behalf requesting an amendment to the existing term deposit instructions.

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What happens next?
  • The ANZ Term Deposit team will process your request and respond to your enquiry within two bank business days.

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Important notes

If you choose to reinvest your ANZ Term Deposit at maturity, the following details can be modified within the five bank business days after the deposit has been reinvested (known as the grace period):

  • Amount of deposit
  • Term /period of deposit
  • Principal and interest payment instructions
  • Interest payment frequency.

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Need more help?

Use our faqs to find out more about maintaining your ANZ Term Deposit.

What can I do with the "Maintain your term deposit" facility?

This facility enables you to update the instructions for your linked term deposit. You can change:

  • how you receive interest payments
  • what to do with the term deposit at maturity.
What happens once my ANZ Term Deposit matures?

Once your ANZ Term Deposit matures, you will have five bank business days as a grace period. During this grace period you can make changes that will apply to the reinvestment of your term deposit.

  • You can choose to increase or decrease the investment amount as well as the instructions for payment at maturity.
  • The ongoing interest rate applied to your term deposit will be the current rate on the date your deposit was reinvested.

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What are the frequencies available for interest payment in a term deposit?

The frequencies available depend on the investment term, interest payment frequency can be monthly, quarterly, semi-annually, annually or at maturity.

  • Please check the ANZ Saving and Transaction Products Terms and Conditions for details.

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What is the minimum deposit amount for an ANZ Term Deposit?

The minimum investment (deposit) amount for an ANZ Term Deposit is $5,000.00.

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Who can I contact for information on my ANZ Term Deposit and interest rates?

You can call the ANZ Term Deposit team on 1800 008 177, Monday to Friday between 8.00am and 8.00pm (AEST) or contact your local ANZ branch for more information.

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Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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