Country contact information
Australia and New Zealand Banking Group Limited
Cnergy, 6th Floor,
Appasaheb Marathe Marg,
Prabhadevi, Mumbai 400025, India.
Level 20, One Horizon Center, Golf Course Road, DLF Phase–5
Sector 43, Gurgaon - 122002, India.
For general enquiries – Job aspirants, suppliers, third party tie-ups etc
Toll free: 1800 2000 269
Mumbai Phone: + 91 22 3362 0000
Gurgaon Phone: + 91 124 6627400
Email : firstname.lastname@example.org
For all account related queries, complaints/grievances
Please call us on the phone numbers below to speak to us regarding your query. You may also fill up the ANZ Complaint Form (PDF 124kB), and email it / send it to us by post
Phone: + 91 22 3362 0001 / +91 124 6627426
E-mail : ClientServices-India@anz.com
For unresolved queries/grievance re-dressal
To escalate unresolved complaints or if you are not entirely satisfied with the re-dressal provided, please contact our Nodal Officer.
Mr. Hemantha Kumar Dhanasegaran
Principal Nodal Officer and Nodal Officer, Mumbai.
Phone: + 91 22 3362 0001
Mr. Praveen Yadav
Nodal Officer, Gurgaon branch.
Phone: + 91 124 6627425
E-mail : Nodal.Officer@anz.com
If you are not satisfied with our grievances redressal within a month, you may approach the Banking Ombudsman at the following address:
Name Banking Ombudsman for Maharashtra and Goa
Address C/o Reserve Bank Of India, Garment House, Ground Floor, Dr Annie Besant Road, Worli, Mumbai 400 018.
Phone: + 91 22 24924607/24960893
Fax no.: 022-24960912
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