ANZ India
Connecting our clients with insights and expertise in close to 30 markets globally.
ANZ in India
As a major engine of growth in the region, India remains an integral part of ANZ’s strategy in Asia.
ANZ has been in India since 1984 through its presence as Grindlays Bank. ANZ established its Institutional business through its Mumbai branch in 2011, followed by operations in Gurugram in July 2015, outer Bengaluru in May 2016 and Gujarat International Finance Tec-City (GIFT City) in May 2025.
Since 1988, ANZ has also established a Global Capability Centre (GCC) in Bengaluru. This centre represents a significant portion of ANZ’s global workforce and is a critical component of the bank’s global operating model, underscoring India’s strategic importance over the long term.
ANZ Institutional’s franchise in India provides a comprehensive range of products and services, including Indian Rupee and foreign currency solutions, working capital and term financing, transaction banking, foreign exchange and interest rate solutions, deposits, and advisory services.
In the community
ANZ India is fully committed to providing both financial and volunteering support to non-government organisations and charities that support education, financial literacy and employment opportunities for underprivileged communities.
ANZ established its flagship adult financial education program, MoneyMinded in 2012 and continues to support its delivery across local communities.
ANZ is proudly associated with seven corporate and social responsibility partnerships, supporting a range of community initiatives.
Institutional Banking
ANZ India supports institutional and corporate customers with their banking requirements for local and offshore facilities in India and across close to 30 markets in our network worldwide through three core product sets:
- Loans & Specialised Finance – structured leasing and asset finance, project and structured finance, and structured export finance
- Markets – structuring and customer solutions, corporate and institutional sales, commodities solutions, wealth distribution, trading, debt capital markets and syndications
- Transaction Banking – trade and supply chain, payments and cash management and clearing services
- Foreign Exchange Rates (PDF)
- Term Deposit Rates (PDF)
- e-FX Service Schedule (PDF)
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Group Capability Centre (GCC) in Bengaluru
The ANZ Group Capability Centre (GCC) in Bengaluru began its journey in 1988, supporting core operations and technology across ANZ. Today, the GCC is ANZ's largest Banking Operations and Technology Capability Centre outside Australia.
With over 8,000 employees, the GCC handles complex transaction processing, client services, data engineering, credit modelling, and technology services across retail, commercial, and institutional sectors, covering Australia, New Zealand, Asia, Europe, and America.
The Group Capability Centre also specialises in economic research, risk analytics, client insights, and credit decisioning. The team are early adopters of business automation, robotics, machine learning, AI, and integration, all aimed at delivering better customer outcomes.
Key policies
- ANZ India Deposit Policy (PDF)
- ANZ India Cheque Collection Policy (PDF)
- ANZ India Customer Grievance Redressal Compensation Policy (PDF)
- ANZ India Fair practise code for depositors external (PDF)
- ANZ India Citizen Charter (PDF)
- The Reserve Bank - Integrated Ombudsman Scheme 2021 (PDF)
- ANZ India Fair Practice code for lenders (PDF)
- Statutory Auditor Appointment Policy (PDF)
- Gold Scheme external 2021 (PDF)
- Customer Education Literature (PDF)
- FAQs on IRACP (PDF)
- Annexure to FAQs on IRACP (PDF)
- Protected Disclosure Scheme April 2022 (PDF)
- India Corporate Responsibility Charter (PDF)
Public information
- Reserve Bank - Integrated Ombudsman Scheme - English version (PDF)
- Reserve Bank - Integrated Ombudsman Scheme - Hindi version (PDF)
- Reserve Bank - Nationwide Intensive Financial Awareness Campaign (PDF)
- List of Unclaimed Deposit & Accounts (PDF)
- ANZ DEAF Process and Claim Form (PDF)
- Department of Telecommunications Sanchar Saathi mobile app (PDF)
- Credit Guarantee Scheme for Exporters (PDF)
- Remittance Guide for Cross Border Documentation (PDF)
- Search and trace unclaimed bank deposits, insurance claims, shares, and mutual funds across the financial ecosystem
- Reserve Bank’s Complaint Management System CMS and Sachet Portal
- Policy Framework for Cross-Border Transactions

