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How does CSB help? - Ways to bank
How does CSB help?
Online security
CSB employs a range of security measures to assist in protecting your personal account information. These measures extend from data encryption to firewalls. Firewalls, together with encryption technology help to provide some of the best security available to keep your PIN, password, registration number and account information protected.
Encryption
Encryption is turning words and numbers into a coded language. Encryption prevents unauthorized users from being able to change or read your data. CSB encrypts your personal data using 128-bit SSL (Secure Socket Layer) encryption technology. You can identify whether the CSB Internet Banking session is secure or encrypted when you see <https://> in the address bar and/or when you see a padlock in the bottom right corner of the browser window. You can double click on the padlock to examine CSB's electronic signature.
Firewalls
CSB employs a firewall to prevent unauthorized access to and from the network. A firewall acts as a barrier between your computer and the Internet. This helps ensure that only authorized data enter and leave your computer, much like a security guard in front of a building.
Automatic time-outs
Within the CSB Internet Banking system, a default of five minutes has been set as the amount of time your banking session can remain unattended. After this time, the system automatically "logs off" and ends your session.
If you are not using your computer for an extended time, make sure you "log out" completely from your CSB Internet Banking session so that your banking information cannot be viewed by others.
To find out how to optimize your security see Internet security protection.
Further information about the security of your account transactions and enquiries is contained within the CSB Online Banking Consumer Terms and Conditions (PDF 141kB).
Fraud detection system
CSB uses sophisticated technology to monitor CSB Internet Banking transactions and identify suspicious activity. Our Fraud Detection System looks for patterns of transactions and new behaviour which may indicate that a transaction is fraudulent. If CSB detects fraudulent activity, we will contact you and temporarily freeze your CSB Internet Banking access in order to prevent further fraudulent transactions.
We will continue to enhance our Fraud Detection System and strengthen our monitoring processes.
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ANZ Guam Inc.
© Australia and New Zealand Banking Group Limited (ANZ) 2009 ABN 11 005 357 522. ANZ's colour blue is a trade mark of ANZ.
The provision of products and services is subject to the laws and regulations of Guam and United States of America and ANZ Guam, Inc.'s banking license in Guam.